Work Location:
New York, New York, United States of America
Hours:
40
Pay Details:
$68,640 - $112,320 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Sales & Customer Distribution Support
Job Description:
The Sales Support Specialist III performs a variety of activities for a line(s) of business (LOB) designed to support, enhance and increase overall sales performance. Coordinates various LOB sales, marketing support and enhancement programs and initiatives under the direct supervision of experienced personnel.
Depth & Scope:
Performs variety of activities for an LOB designed to support, enhance and increase overall sales performance according to established Company policies and applicable legal and regulatory guidelines
May lead staff, assigning, prioritizing and monitoring work
Provides coaching to less experienced staff and assigns projects based on experience and level of sales support expertise
Resolves escalated problems involving sales support projects and other work activities; communicates with other internal and outside personnel as needed
Assists with development of LOB strategies, policies and procedures
Administers ongoing sales and marketing support programs equitably according to plan designs and guidelines, which may include sales contests, product promotions, regional programs and other activities
Leads the planning and strategy development segment of sales and marketing support projects, providing input and advice based on in-depth knowledge of sales and marketing support across the Company and industry
Determines sales and marketing needs and requirements and generates ideas; ensures coordination with other initiatives
Initiates and champions new sales projects based on personal knowledge of industry and Company and LOB business goals and objectives
Evaluates various alternatives based on extensive research and information and provides analysis of recommendations as needed
Meets with LOB and other management as needed to gain approvals
Personally coordinates the largest, most complex sales and marketing-related projects
Leads strategy meetings, creates project plans, implements projects and evaluates results, directing and using resources as necessary
Seeks help from management usually only with largest, most complex projects, typically during the project planning stage
Ensures inclusion of relevant LOB leaders in plan development as appropriate
Communicates regularly with LOB management and other Company personnel to report on projects, share and obtain information and ensure coordination with other related Company activities
Communicates important information to staff as necessary, if in lead role
Prepares management reports and other information to summarize status of projects and work activities
Researches and answers questions as necessary
Assists sales force as necessary, answering questions from staff and customers and providing information and other support as appropriate
Provides training to sales staff and others relating to new and ongoing LOB sales and marketing programs, initiatives and activities
Coordinates with LOB training as well as corporate training staff to develop and deliver training as needed
Develops training materials and guides as needed
Maintains appropriate records, databases and information relating to assigned programs and projects according to procedures
Reports to management and others on program status and updates
Manages creation of internal policy and procedure manuals used to administer sales support programs, including the use of automated systems to measure performance results
Maintains in-depth knowledge of overall Company and LOB sales initiatives and industry trends
Maintains understanding of LOB sales, operations and other practices and procedures and applicable legal and regulatory guidelines
Proactively consults with applicable staff to determine regulatory requirements and impact of plans under development or modifications to current plans
Education & Experience:
Bachelor's degree or progressive work experience in addition to experience below
5-7 Years of related experience
Maintains appropriate sales licensing if required
Assigned generally complex programs and initiatives
In-depth project management experience, including ability to coordinate resources and prioritize tasks under deadline
Strong knowledge of sales support and effective sales enhancement techniques within the industry
Exceptional analytical and evaluative skills with the ability to lead the measurement of program performance and the development of program modifications
Vendor relationship experience helpful
Attention to detail
Experience skillfully and tactfully managing others without direct authority
Self motivator and creative thinker
Experience coaching and influencing others to achieve goals
Supervisory experience helpful
Excellent communication skills, including strong presentation skills and writing ability
PC skills
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel - Frequent
International Travel - Occasional
Performing sedentary work - Continuous
Performing multiple tasks - Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds - Occasional
Sitting - Continuous
Standing - Occasional
Walking - Occasional
Moving safely in confined spaces - Occasional
Lifting/Carrying (under 25 lbs.) - Occasional
Lifting/Carrying (over 25 lbs.) - Never
Squatting - Occasional
Bending - Occasional
Kneeling - Never
Crawling - Never
Climbing - Never
Reaching overhead - Never
Reaching forward - Occasional
Pushing - Never
Pulling - Never
Twisting - Never
Concentrating for long periods of time - Continuous
Applying common sense to deal with problems involving standardized situations - Continuous
Reading, writing and comprehending instructions - Continuous
Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (http://hrportal.ehr.com/tdtotalrewards)
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
