Motor Vehicle Program Coordinator
Office/On-site
Recruitment # 250916-5782AR-001
Location Wethersfield, CT
Date Opened 9/20/2025 12:00:00 AM
Salary $90,309 - $116,146/year
Job Type Open to Agency Employees
Close Date 9/30/2025 11:59:00 PM
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Introduction
The State of Connecticut (https://portal.ct.gov/) , Department of Motor Vehicles (DMV) (https://portal.ct.gov/dmv) , is seeking agency employees to fill the position of Motor Vehicle Program Coordinator (https://www.jobapscloud.com/CT/specs/classspecdisplay.asp?ClassNumber=5782AR&R1=undefined&R3=undefined) within the Vehicle Business Regulation Division. This division consists of 7 operational areas: Business to Business Unit, Core Customer Operations, Copy Records, Compliance, Records Update, Support Services and Relationship Management Unit, and Specialized Registry Services.
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Position Details:
Full-time, 40 hours/week
Monday - Friday
7:30 - 4:00 pm
Office/On-site
The Role:
Provides a wide range of customer services to the public and support services to other DMV operations.
Processes paperwork for the Dealer On-Line Registration Program and is charged with monitoring and assuring the compliance of several functions, and the processing of several transactions related to the compliance function.
Oversees marine vessel mailed in transactions and is the central repository for all boat registration transactions.
Responsible for the documentation of standards relating to the title and registration issuance process. Connecticut is a participant in the National Motor Vehicle Title Information System (NMVTIS), ensuring vehicle compliance safety and customer protection, and VBR operates a NMVTIS help desk.
Responsible for the approval of vanity and special interest plates, the issuance of parking placards for disabled individuals, and for providing customers with copies of DMV documents.
Selection Plan
In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.
FOR ASSISTANCE IN APPLYING:
Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Reference Library (https://portal.ct.gov/das/home/services-for-state-employees/statewide-human-resources/applicant-reference-library?language=en_US) for additional support throughout the recruitment process.
BEFORE YOU APPLY:
Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.
Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting.
Resume Policy: Per Public Act 21-69 (https://www.cga.ct.gov/2021/act/pa/pdf/2021PA-00069-R00SB-00056-PA.pdf) , resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.
Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing DAS.SHRM@ct.gov.
Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.
Note: The only way to apply to this posting is via the 'Apply' or 'Apply Online' buttons on the official State of Connecticut Online Employment Center job posting.
AFTER YOU APPLY:
Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire's expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).
Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression!
Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.
The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.
QUESTIONS? WE'RE HERE TO HELP:
Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Hayley Newhouse at hayley.newhouse@ct.gov.
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PURPOSE OF JOB CLASS (NATURE OF WORK)
In the Department of Motor Vehicles, Central Office this class is accountable for performing as a specialist in researching, developing, coordinating, enforcing and evaluating a comprehensive motor vehicle program.
EXAMPLES OF DUTIES
Performs specialized programmatic duties in motor vehicle or driver licensing safety, enforcement, regulation or administration;
Coordinates, plans and manages program activities;
Secures input for program and ensures conformance with requirements of federal and state laws;
Develops or assists in development of program policy;
Formulates program goals and objectives;
Interprets and administers pertinent laws;
Coordinates and implements approved plans and mandated edicts;
Makes recommendations on policies and standards;
Coordinates implementation of plan;
Evaluates progress of programs and prepares quarterly and annual reports;
Develops and maintains accurate, auditable records;
Recommends policies and procedures to improve enforcement of program;
Coordinates training and education to ensure compliance;
Assists in preparation of program budget;
Maintains contacts with operating units, agencies and outside officials both within and outside of program unit who might impact on program activities;
Prepares short and long-range plans;
Makes recommendations for program improvements;
Assigns and reviews work;
Conducts or assists in conducting performance evaluations;
Provides technical direction to program staff;
Represents department at meetings;
May direct staff and operations of a major program area;
Performs related duties as required.
KNOWLEDGE, SKILL AND ABILITY
Knowledge of
relevant state and federal laws, statutes and regulations;
research principles and practices;
program planning, development and evaluation;
Skills
interpersonal skills;
oral and written communication skills;
Ability to
read, interpret and apply statutes and regulations;
utilize computer software;
Supervisory ability.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
Seven (7) years of experience in program administration, planning, coordination, development or evaluation.
MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED
College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
A Master's degree in a closely related field may be substituted for one (1) additional year of the General Experience.
PREFERRED QUALIFICATIONS
Experience supervising personnel in both administrative and operational settings.
Experience communicating with Vendors, Peers, Management, and external stakeholders through both oral and written communications.
Experience managing and meeting deadlines with competing priorities.
Experience interpreting laws and regulations, conducting research to support analysis, and preparing documentation, including policy recommendations, and response to inquiries.
Conclusion
AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.
ACKNOWLEDGEMENT
As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.
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