Req ID: RQ207256
Type of Requisition: Regular
Clearance Level Must Be Able to Obtain: None
Public Trust/Other Required: MBI (T2)
Job Family: Program Delivery and Execution
Skills:
Financial Management,Leadership,Program Management
Experience:
10 + years of related experience
Job Description:
Join GDIT where your work will improve outcomes for our Veterans. You will support the Department of Veterans Affairs (VA) with a Veteran first vision to transform the Veterans Benefits Administration (VBA) with greater visibility into claims processing. Together, we're building a future of fast, transparent claims, empowered teams, and striving for a zero backlog, directly supporting Veterans and making a real impact on the lives of those who served. This high-impact solution accelerates the delivery of benefits to Veterans and their families.
As the Sr. Program Manager, you will be responsible for managing the FOIA/PAA Human-in-the-Loop (HITL) delivery of redaction services for the VBA Office of Field Operations (OFO). This technical services support is in parallel with the FOIA/PAA Claims Acceleration Platform (UCAP). You will be expected to lead all facets of project management to include subcontractor support, quality control, defect resolution, areas for improvement, sustained delivery capacity, forecasting of capacity models and routine briefings to key stakeholders.
What You'll Be Doing:
Providing leadership, supervision, and guidance for all contractor personnel, inclusive of subcontractors/teaming partners
Reviewing UCAP - FOIA/PAA transaction processing trends daily to drill-down to processing and quality issues
Directing program activities to meet client and organization work objectives for FOIA/PAA inventory management of requests pending
Review technical capability of FOIA/PAA reduction and request UCAP software changes to ensure functional capabilities are being met
Define measures of success jointly with VA stakeholders to meet milestone capacity delivery for FOIA/PAA processing
Prepare ad hoc presentations and reports and present them to VA stakeholders
Support action item management and definition and mitigation of program risks
Serving as the Government's focal point in absence of the Program Manager
Managing people, projects and a program with revenues in excess of 10M.
What You'll Need:
Bachelor's degree (work experience will be considered in lieu of degree)
10+ years in program management, deputy program management or a leadership role for software/services delivery to Government Agencies
4+ years of experience supporting services delivery with more than 50+ staff members
2+ years of technical services delivery using a combination of COTS and custom development
Experience managing multiple concurrent projects with success in meeting budget, timeline, and quality expectations
Experience organizing, directing, and managing teams, projects, daily operations and functions involving complex, interrelated activities
Experience setting policies, procedures, equipment standards, and documentation standards
Experience managing the client interface at senior levels of an organization
Outstanding written and verbal communication skills with the ability to present to business leaders
Must be able to obtain a Position of Trust and successfully pass a thorough Government background screening process requiring the completion of detailed forms and fingerprinting
What Would Be Even Better:
Current or previous Veterans Affairs experience
Experience developing technical presentations and/or writing and presenting business case and white papers or writing and contributing to industry proposals is a plus
Experience developing Basis of Estimates (BOE) and budgetary estimates is preferred
WHY GDIT:
Work on a mission that matters-delivering outcomes for Veterans and their families.
Access the latest cloud and automation technologies in a modern engineering environment.
Enjoy flexible work options, continuous learning, and a strong culture of purpose and performance.
Be part of a collaborative team driving innovation in government IT.
The likely salary range for this position is $127,075 - $171,925. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans