Customer Service Representative - Columbiana - Columbiana, OH

WesBanco Bank, Inc • Columbiana, OH • 2h ago

Back Customer Service Representative - Columbiana

24-8381

Columbiana, Ohio, United States Apply Apply for this job now! Apply Location This position is 100% in office. The employee will work their scheduled work hours in a designated WesBanco location. Consideration for location will be Columbiana Banking Center. Market Youngstown Work Hours per Week 40 Requirements High school diploma or GED required. Cash handling and customer service experience preferred. Job Description This position is eligible for a one time $500 sign on bonus. To be eligible to receive payout, the employee must be hired between now and December 1, 2025, successfully complete the 90-day assessment period, be actively working and in good standing. Please inquire with Human Resources if you have additional questions. Summary: Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures. As the initial contact for new and existing clients, a CSR is charged with providing excellent customer service while identifying sales opportunities and performing account transactions. Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues. Essential Functions: Excellent Customer Service Perform Customer Transactions Operational and Security Proficiency Identify referral opportunities Essential Duties and Responsibilities: Personally models the standards of the Bank's Mission, Vision, and Pledge. Accepts and accurately processes all financial service transactions. Responsible for CSR cash drawer and follows proper balancing and cash handling procedures. Complies and operates within security and audit procedures. Maintains a position of trust and responsibility by keeping all employee information and customer business confidential and in a secured location. Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center. Meets established individual referral goals as assigned. Determines appropriate individual/line of business to handle sales opportunities and more complex customer service issues; follow up to ensure customer need was met. Complete outbound customer calls as needed to support the sales and service needs of the Banking Center. Develops and maintains working knowledge of the Bank's products and services. Other Skills and Requirements: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Proficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Must have strong product knowledge for the level of selling and successfully promoting products expected with position. Ability to write simple correspondence. Sound mathematical and analytical skills preferred. Must have excellent organizational skills and the ability to multi-task and to be flexible. Ability to lift

Similar Jobs

Assessment Clerk

County of Beaver • Beaver, PA • 1d ago

Management & Administrative

Beaver County, Pennsylvania CLASS DESCRIPTION POSITION TITLE: Assessment Clerk Classification Number: 117007 DEPARTMENT (S): Assessment There is currently one (1) Full-Time S1 grade 4, Assessment Clerk positions open wit...

1d ago

Go to Apply

Customer Service Representative

Kelly Services • Youngstown, OH • 2d ago

Management & Administrative

For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we're here for you! We're seeking a Customer Service Representative to work at a premier company in Youngstown, OH 44512. Sound good?...

2d ago

Go to Apply

Fuels Quality Control Manager

GSI Service Group Inc. • Youngstown, OH • 2d ago

Management & Administrative

JOB DESCRIPTION/SUMMARY The CQC Manager will be assigned to Department of Defense (DoD) construction project(s) located in various regions. This individual will be responsible for all aspects of quality control (QC) and...

2d ago

Go to Apply

Sales Management Trainee

ClarkDietrich • Warren, OH • 3d ago

Management & Administrative

Description Are you interested in working for a company that fosters growth opportunities, community involvement and a team oriented atmosphere? ClarkDietrich fosters a work-life balance and offers competitive compensati...

3d ago

Go to Apply

Security Officer - Distribution Facility

Allied Universal • North Jackson, OH • 5d ago

Management & Administrative

Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative...

5d ago

Go to Apply

Sales Account Manager

CCBCC INC • Youngstown, OH • 5d ago

Management & Administrative

Requisition ID: 234028 Locations: Youngstown Pay Range: $52,000.00 - $58,000 Salaried, depending on experience Click here to experience a Day in the Life of our Teammates! Uncap Your Potential at America's Largest Coca-C...

5d ago

Go to Apply

Customer Service Associate

Walgreens • Austintown, OH • 6d ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

6d ago

Go to Apply

Customer Service Associate

Walgreens • Boardman, OH • 6d ago

Management & Administrative

6d ago

Go to Apply

(USA) Tire and Battery Service Advisor

Walmart • Boardman, OH • 1w ago

Management & Administrative

Position Summary... What you'll do... Be a Team Member Collaborates with team members to fulfil sales and service requests educating other associates on tools tasks resources and mentor new technicians communicating and...

1w ago

Go to Apply

Customer Service - Donor Support Technician

CSL Plasma • Youngstown, OH • 1w ago

Management & Administrative

The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis machine for the pheresis proc...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.