Technical Architect - ServiceNow

CTG • United States, United States • 1d ago

CTG is seeking to fill a Technical Architect - ServiceNow opening for our client.

Location: Remote

Duration: 2 months

Description:

We are seeking a highly skilled and experienced ServiceNow Technical Architect with deep expertise in Order Management and Subscription Management . This role is responsible for leading solution design, conducting fit-gap analysis, and defining the future-state application landscape to optimize order-to-cash, subscription lifecycles, and Configure, Price, Quote (CPQ) processes. The successful candidate will serve as a subject matter expert, providing architectural guidance and technical leadership to project teams.

Duties:

Solution Architecture & Design

Architect scalable, robust ServiceNow solutions for Order Management, Subscription Management, and CPQ.

Define technical roadmap and strategy for ServiceNow implementations.

Develop high-level and detailed design documents, including technical specifications, data models, and integration strategies.

Fit-Gap Analysis & Business Process Optimization

Lead workshops and assessments to evaluate business requirements against ServiceNow capabilities.

Identify customization needs and propose best-practice solutions to minimize technical debt.

Map existing CPQ processes to ServiceNow, identifying opportunities for improvement and automation.

Stakeholder Collaboration

Present architectural designs, solutions, and analysis findings to both technical and non-technical audiences.

Skills:

Strong technical expertise in ServiceNow Order Management and Subscription Management .

Proficiency in fit-gap analysis and business process optimization.

Knowledge of CPQ processes and their alignment with ServiceNow.

In-depth understanding of ServiceNow core modules: ITSM, CSM, Integrations (REST/SOAP) .

Strong grasp of enterprise architecture principles and best practices .

Exceptional communication, presentation, and collaboration skills .

Experience:

10+ years as a ServiceNow Technical Architect or similar senior role.

Proven, hands-on ServiceNow implementation experience.

Experience leading fit-gap analysis for enterprise projects.

Background in analyzing and optimizing Configure, Price, Quote (CPQ) processes.

ServiceNow certifications (CAD, CIS) highly desirable .

Education:

Bachelor's degree in Computer Science, Information Technology , or related field.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Rebecca Olan at Rebecca.Olan@ctg.com . Kindly forward this to any other interested parties. Thank you!

The expected base salary for this position ranges from $125,000 to $140,000. Salary offers are based on skills, training, experience, education, market factors, and certifications. A competitive benefits package is also offered.

About CTG

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

CTG

Go to Apply

Share this job

Similar Jobs

Security / Loss Prevention Officer (PM)

Omni Hotels • Nashville, TN • 59min ago

Management & Administrative

Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind exper...

59min ago

Go to Apply

Process Innovation Manager

Choice Hotels • North Bethesda, MD • 59min ago

Management & Administrative

JOB SUMMARY: The Process Innovation Manager plays a critical role in identifying and driving improvements across core business processes. This individual contributor will collaborate with cross-functional teams to uncove...

59min ago

Go to Apply

??????Sky27 Sales Manager

IHG • United States, United States • 1h ago

Management & Administrative

1.?????????? 2.????????????;????????;?????????? 3.??????????????????,?????????????? 4.????????????????????,???? 5.????????? 1.1?????????(???????????) 2.????? 3.??????? Don't quite meet every single requirement, but still...

1h ago

Go to Apply

Sr. Director, Brand Management & Strategy - Midscale Brands

Choice Hotels • North Bethesda, MD • 1h ago

Management & Administrative

Sr. Director, Brand Management & Strategy - Midscale Brands Who are we looking for? Choice Hotels, one of the world's largest lodging franchisors, has an exciting new opportunity as our Sr. Director, Brand Management...

1h ago

Go to Apply

??????? Guest Service Agent

IHG • United States, United States • 1h ago

Management & Administrative

Your day to day ???? 1.Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest's name at every opportunity ?????????????????,????????????? 2.Performs check in, check out and ro...

1h ago

Go to Apply

Loss Prevention Officer | 1st Shift

Omni Hotels • Asheville, NC • 1h ago

Management & Administrative

Location Omni Grove Park Inn & Spa The AAA Four-Diamond Omni Grove Park Inn & Spa is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, enterta...

1h ago

Go to Apply

Loss Prevention Officer

Omni Hotels • Hot Springs, VA • 1h ago

Management & Administrative

Location The Omni Homestead Resort & Spa Our employees are what make The Omni Homestead Resort & Spa what it is. Since 1766, they've helped us offer guests an opportunity to enjoy Southern hospitality at its best...

1h ago

Go to Apply

Inventory Mgt Specialist

Veterans Affairs, Veterans Health Administration • Wichita, KS • 1h ago

Management & Administrative

Summary The Robert J. Dole VA Medical Center in Wichita Kansas is seeking a highly qualified candidate for an Inventory Management position in Wichita. This position serves as a Property Manager in the Material Managemen...

1h ago

Go to Apply

Police Officer

Veterans Affairs, Veterans Health Administration • Phoenix, AZ • 1h ago

Management & Administrative

Summary This position will serve as a Police Officer at the Carl T. Hayden VA Medical Center in Phoenix, Arizona. The Police Officer will perform a full range of police duties by following and executing rules, regulation...

1h ago

Go to Apply

????? Asst. Training Manager

IHG • United States, United States • 1h ago

Management & Administrative

Your day to day ???? 1.Responsible for managing the hotel's training function, including developing a complement of qualified departmental trainers and establishes a hotel system for generating training data and evaluati...

1h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.