Administrative Assistant

Vitra Health • Brockton, MA • 3h ago

Vitra Health is growing, and we believe that our team is the key to our success! We are looking for an Administrative Assistant to join our team at our Adult Day Health facility in Brockton.

Vitra's Adult Day Health (ADH) center in Brockton, MA is a daily care facility designed to meet the physical, functional, and social needs of seniors or individuals with disabilities, including those with complex medical or rehabilitative needs.

The Administrative Assistant provides organizational and clerical support to the Adult Day Health Program. This role ensures efficient daily operations by maintaining accurate records, scheduling client visits and activities, supporting documentation needs, and facilitating communication between staff, clients, families, and external providers.

Perks and Benefits:

Health Insurance with a 75% employer contribution!

Dental and Vision Benefits

Supplemental Benefits including Life, Accident, Critical Illness and Disability Insurance.

401K with a company match

Generous Paid-Time-Off

Competitive pay rate

Unique one-on-one care environment

An extensive continuous training program

Supportive team structure and company culture with a focus on work/life balance

Paid training opportunities

Upward career movement and growth

Essential Functions:

Assist with intake and annual assessments by organizing forms, tracking deadlines, and maintaining client charts.

Prepare documentation of care plans, interdisciplinary team meetings, and external communications.

Schedule and track client appointments, facility visits, caregiver education, assess psychosocial and environmental changes, and activity events.

Assist with creation and distribution of monthly activity calendars, newsletters, and program flyers.

Maintain accurate records of activity participation, caregiver interactions, and psychosocial updates.

Help coordinate logistics for field trips, special events, and transportation arrangements.

Support supply inventory tracking and assist in ordering materials for program activities.

Answer phones, greet visitors, and route communications professionally and efficiently.

Maintain confidentiality of sensitive information and adhere to all HIPAA and company privacy policies.

Perform other administrative duties as assigned by management.

Education, Experience and Licensure Requirements

Bachelor's degree in human services, public health or another related field required

Willingness to travel within assigned region required

Valid driver's license and reliable transportation required

Minimum of two years recent experience in the direct care of elders or adults with disabilities required

Bilingual in English and Cape Verdean Creole strongly preferred

Comprehensive knowledge of case management principles, healthcare management and reimbursement

Case management, behavioral health, social services and/or community health worker experience preferred

Comprehensive knowledge of case management principles, healthcare management and reimbursement

Proficiency in Microsoft Office (Word, Excel, Outlook) and comfort using electronic documentation systems.

Physical and Environmental Demands:

Requires frequent sitting, walking, standing, and use of hands for computer and office tasks.

Requires lifting and carrying supplies or equipment weighing up to 35 pounds.

Requires ability to push/pull carts or assist with event setups.

May require navigating stairs and transporting light materials within the facility.

Works in a clean, well-lit environment with fluctuating temperatures and proximity to others.

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