Customer Service Associate

Walgreens • Holden, MA • 7h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1678308BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 5 SHREWSBURY ST,HOLDEN,MA,01520

Full District Office Address: 5 SHREWSBURY ST,HOLDEN,MA,01520-01959-18968-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 18968-HOLDEN MA

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

Customer Service Specialist

Bio-Techne • Devens, MA • 7h ago

Management & Administrative

By joining Bio-Techne, you'll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researc...

7h ago

Go to Apply

Office Manager

The Salvation Army • Worcester, MA • 13h ago

Management & Administrative

Overview The Salvation Army'sWorcester Citadelis hiring anOffice Managerand offers excellent benefit package to eligible employees including: Generous paid time off every year that includes: vacation and sick time, holid...

13h ago

Go to Apply

Actuarial Consultant- Rate Indications

MAPFRE Insurance • Webster, MA • 1d ago

Management & Administrative

Actuarial Consultant- Rate Indications Date: Sep 17, 2025 Location: Webster, MA, US Company: MAPFRE Summary We are seeking an experienced actuary with expertise in personal lines filings and a strong strategic mindset. T...

1d ago

Go to Apply

Customer Accounts Manager

Aaron's Inc • Worcester, MA • 1d ago

Management & Administrative

Customer Accounts Manager The salary range for this role is $18.50 to $19.50 per hour.* This position is also eligible for incentive pay based on performance. Aaron's Customer Account Managers drive the success of our st...

1d ago

Go to Apply

Customer Service Associate

Walgreens • Townsend, MA • 1d ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

1d ago

Go to Apply

Customer Service Representative

Hologic • Marlborough, MA • 1d ago

Management & Administrative

Customer Service Representative Marlborough, MA, United States Why Hologic: Hologic empowers people to live healthier lives everywhere, every day. We are the leading Innovator in women's health, helping healthcare profes...

1d ago

Go to Apply

Customer Service Associate

Walgreens • Hudson, MA • 1d ago

Management & Administrative

1d ago

Go to Apply

Manager, Electrical Engineering

Hologic • Marlborough, MA • 1d ago

Management & Administrative

Manager, Electrical Engineering Newark, DE, United States Marlborough, MA, United States

1d ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Webster, MA • 1d ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

1d ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Webster, MA • 1d ago

Management & Administrative

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.