Description
As a key member of the Knowledge Management and Innovation team, the Data Analytics Manager's primary role is to support the delivery of data driven legal solutions and analysis to internal and external clients. The manager is responsible for the Firm's data visualization platforms, reporting tools, data portal, and advanced analytics environment. The manager will support the workflow of projects and conduct hands-on analysis and solutioning, when applicable.
ESSENTIAL FUNCTIONS:
Data Strategy and Leadership
In conjunction with the Director of Data Analytics and Strategy, develop and execute the firm's data analytics roadmap, aligning with strategic business objectives and client service standards.
Lead, mentor and grow a team of data analysts and specialists within the Knowledge Management and Innovation department; foster a culture of innovation, collaboration and continuous improvement
Collaborate and partner with clients, attorneys, and other stakeholders to identify and deliver opportunities driven by data and quantitative analysis
Partner with the Firm's functional departments to analyze data and develop solutions to support business operational objectives of the Firm
Surface and support concepts for client-facing solutions that could be productized for the Firm
Communicate complex data concepts in clear, actionable terms to non-technical audiences.
Data Management and Analysis
Train and support end-users in data literacy, dashboard usage and self-service analytics.
Deliver regular and ad hoc reports, visualizations, and presentations to firm leadership, practice leaders and clients.
Identify trends, risks and opportunities to inform strategic planning, industry and client needs.
Collaborate with the firm's Accounting, IT and Pricing departments and other key stakeholders to create and implement data projects for the firm
Technical
Translate business requirements and unstructured business issues into data analytic problems and solutions
Develop data preparation, sample design, identify appropriate analytic and statistical methodology, and document process and results
Analyze and model structured data using advanced statistical methods, and implement software/algorithms to perform analysis
Perform machine learning, natural language, and statistical analysis methods as appropriate, such as classification, collaborative filtering, association rules, sentiment analysis, topic-modeling, time-series analysis
Perform explanatory data analysis, generate and test working hypotheses, prepare and analyze historical data, identify patterns and interpret results, and be able to explain to all levels of stakeholders
ADDITIONAL FUNCTIONS:
Other projects as assigned.
QUALIFICATIONS (EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES):
Education:
Bachelor's degree, preferably in a business or technical discipline
Juris Doctor or Master's degree in data science, computer science, statistics, or engineering - preferred
Experience:
5+ years of experience in a law firm or legal operations environment
At least 2 years in a data analytics role (or similar)
Preferred: Lean, Lean Six Sigma, PMP or similar certification preferred or the ability to demonstrate comparable experience and training in project management or process improvement
Knowledge, Skills, & Abilities:
Skills & Abilities
Strong verbal communication skills with the ability to explain and translate technical data analysis approaches and results to attorneys and business professionals
Ability to manage people and motivate them to accomplish their goals.
Strong supervisory, organizational and project management skills and ability to prioritize and multi-task with a high volume of work in a fast-paced environment.
Ability to work with detailed information accurately and efficiently while maintaining confidentiality.
Ability to develop collaborative relationships with a broad array of individuals; ability to explain/sell the needs of the Department/Practice.
Ability to build and maintain strong relationships and gain the trust of the attorneys and administrative staff.
Competence in setting structure especially where none exists
Knowledge
Strong business analysis skills and the ability to analyze information and think systematically
Strong practical problem-solving abilities using logic, analysis, creativity, follow through and client service skills; good judgment and strong decision-making skills, including the ability to understand complex situations, effectively analyze options and develop sound conclusions.
Experience with enterprise data visualization tools (e.g., MS Power BI, Tableau) and data design best practices; Understanding of user interface and user experience design
Experience with advanced analytics and data science (e.g., statistical programming, machine learning, classification models, natural language processing)
WORK ENVIRONMENT & PHYSICAL DEMANDS:
This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
PHYSICAL REQUIREMENTS
Sedentary work: Exertion of physical strength to lift, carry, push, pull, or otherwise move objects up to 10 pounds. Work involves sitting most of the time. Walking and standing is often necessary in carrying out job duties.
VISUAL ACUITY
Worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
DISCLAIMER
Fox Rothschild LLP is under no obligation to provide sponsorship for this position. Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.
The above is intended to describe the general content of and requirements for the performance of this job. It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities, or requirements the employee may be required to perform, and the employee may be required to perform additional duties. Additionally, management reserves the right to review and revise the job description at any time. Employment with the firm is at-will. Employees must be able to satisfactorily perform all of the essential functions of the position with or without a reasonable accommodation. If an accommodation request would cause an undue hardship or a safety concern, the individual may not be eligible for the position.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.