Software Engineer II

Uniti • United States, United States • 2d ago

Uniti is a premier insurgent fiber provider dedicated to enabling mission-critical connectivity across the United States.

With a steadfast commitment to customer service, operational excellence, and superior network capabilities, Uniti builds, operates and delivers critical fiber-based communications services to connect and empower people and businesses .

About the Role :

The Software Product Verification Engineer is responsible for verification and support of a portfolio of cloud software products comprising the platform for the OfficeSuite UCaaS service. Products include silhouette cloud VoIP application server, NowMessage cloud voicemail application, and OpenLink cloud media server.

The Software Development Teams will create new releases of the different products on an as needed basis, and members of the Software Verification Team will oversee testing the new product versions in a test environment before certifying them for deployment to production. After deployment the verification team will be charged with working with the support teams at the time of the deployment and certifying that the component is functioning as expected in the production environment.

Another role of the verification team will be to work alongside the support team in validating or diagnosing customer reported issues. This may include taking customer reports and attempting to reproduce them in a test environment where more data can be collected for the development teams to resolve the issue and then verify the solution to the defect.

What You'll Do:

Software verification using Agile methodology with a focus on ensuring that the products under development meet the specified requirements and maintain high quality.

Execute test plans, identify and document defects, and develop test plans for new capabilities.

Install, configure and maintain your Linux-based virtual test environment.

Work closely with developers, support engineers and other verification engineers to accurately identify and resolve defects.

Troubleshooting and technical support of production systems.

Working independently as well as working in a cross-functional team.

Do You Have:

A technical background in VoIP solutions or UCaaS with experience in Linux and Linux commands, virtualization, security, networking, and high availability is required.

Experience working in an IT ticketing platform.

Experience with software product verification, software systems support, or development, and knowledge of test methodologies.

Excellent verbal and written communication skills are required.

Strong analytical and troubleshooting skills are an asset.

5 years of experience constructing and executing test plans, estimating effort, identifying and documenting defects, and recognizing that the product has achieved the expected quality level.

Experience with automated testing and Python is recommended.

The starting compensation range for this job is $67,100 to $88,100.

Our Benefits:

Medical, Dental, Vision Insurance Plans

401K Plan

Health & Flexible Savings Account

Life and AD&D, Spousal Life, Child Life Insurance Plans

Educational Assistance Plan

Uniti is an equal opportunity employer. At Uniti, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans.

Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.

Notice to Non-U.S. Citizens: Uniti, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Uniti with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Uniti's network. If you are not a U.S. citizen, please notify your recruiter or email CORP.HRlegal@uniti.com as soon as possible for information on Uniti's foreign personnel disclosure and approval requirements.

Notice to Applicants: Depending on the position and its job functions, offers of employment may be contingent upon successful completion of certain pre-employment screenings, including but not limited to criminal background check, drug-screen, motor vehicle records check, or other pre-employment screening. All such screenings will be conducted by an external third-party with the Candidate's written consent and in accordance with federal and state law. Refusal to authorize or submit to a required pre-employment screening may disqualify the candidate from employment. A prior criminal record will NOT automatically disqualify a candidate but will be evaluated on a case-by-case basis considering a number of factors, including but not limited to the nature and specific duties of the position. Any misrepresentation during the application or interview process may result in denial of employment, withdrawal of offer, or termination.

Job Details

Job Family IT

Job Function Database

Pay Type Salary

Uniti

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