Summary This position is located in Police Services. The primary purpose of the position is to monitor physical security equipment and systems. DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation. Responsibilities The Security Assistant will initiate and carry out a variety of complex duties such as monitoring and directing police officer's response to emergency and non-emergency criminal activity, security and life safety matters, communications, radio dispatching , telephone, fire and security computer systems. Sends and receives messages via the National Crime Information Center Computer Terminal (NCIC). The Security Assistant is responsible for operation of Security Surveillance Television (SSTV) systems, PIV system, telephone and alarm systems. A precondition for access to federal and state data bases, the individual must not have a felony criminal history, and must undergo yearly criminal history checks. Receives and complies information from various sources related for police and emergency incidents, takes appropriate action regarding fire, intrusion, duress and hold-p alarms, and directs patrol responses and/ or notifies responsible personnel depending on the @type of incident or request. Knowledge of agency policy, procedures, technical manuals, and instructions for processing incoming and outgoing messages. Performs work related to the collection, organization, and /or tracking of information in support of the security and enforcement programs. Provides information to employees and the public concerning ticketing information and furnishes traffic directions. Provides immediate and courteous directional and / or assistance to patients, visitors, and employees. Personal contacts are frequently made by phone with surrounding municipal, federal and state officials; persons contacted at this facility include employees, staff physicians, resident physician, service chiefs, patients, outpatients, applicants, and visitors. Meets the needs of customers while supporting the VA mission. He or she must ensure that all requests for assistance or information are always provided in a courteous and professional manner to all patients, volunteers, visitors and employees. Handle conflict and problems in dealing wit the customer constructively and appropriately. Maintains accurate radio/alarm activity records/logs to include dates, times, and results of communications and activity. Conducts hourly radio station identification code checks as requires by the Federal Communication Commission (FCC) and radio checks every 30 minutes with uniformed police officers and information officers. Operates a wide variety of communication systems and related security equipment, such as computers, PIV, the National Crime Information Center Computer Terminal (NCIC), and other communications systems. Monitors 553 security surveillance cameras and detects criminal activity in progress, specious behavior patterns, observes suspects, and known offenders, takes supporting law enforcement action and continuously monitors that person until they are intercepted and detained. Work Schedule: 7:00 am to 7:00 pm (rotating monthly, including weekends and holidays; schedule may change at the discursion of facility needs) Position Description Title/PD#: Security Assistant/PD99952S Physical Requirements: The work is typically sedentary in nature. However, there may be some walking; standing; bending; carrying of light items such as papers, books, small parts; etc. The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define "who we are," our culture, and how we care for Veterans, their families and other beneficiaries. The Values are Integrity, Commitment, Advocacy, Respect and Excellence ("I CARE"). As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips. Requirements Conditions of Employment Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement. Time-In-Grade Requirement: You are not subject to Time-in-Grade requirements You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-4 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Performing tasks associated with organization's security programs and procedures; providing administrative and clerical support in an office setting; responding to customer inquiries in person, by email or over the phone; Performs work related to the collection, organization, and /or tracking of information in support of the security and enforcement programs; receives and complies information from various sources related for police and emergency incidents; knowledge of agency policy, procedures, technical manuals, and instructions for processing incoming and outgoing messages; provides information to employees and public concerning ticketing information and furnishes traffic directions; provides immediate and courteous directional and / or assistance to patients, visitors, and employees; meets the needs of the customers while supporting the VA mission; conducts hourly radio station identification code checks as required by Federal Communication Commission (FCC) and radio checks every 30 minutes with uniformed police officers and information officers; operates a wide variety of communication systems and related security equipment, such as computers, PIV, the National Crime Information Center Computer Terminal (NCIC), and other communications systems; monitors 553 security surveillance cameras and detects criminal activity in progress and other duties as assigned. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have four (4) years post high-school education (transcripts required). OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond high school (Transcripts required). You will be rated on the following Competencies for this position: Communications Computer Skills Manages and Organizes Information Security Technology Application Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Primarily sedentary work. Typically, the employee may sit comfortably to do the work. However, there may be some walking, standing, bending, and carrying of light items like papers or books. No special physical demands are required to perform the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Note: This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university for which high school graduation or the equivalent is the normal prerequisite. Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Participation in the seasonal influenza program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
