People Advisor / HR Support Specialist

Genesis Corp dba Genesis10 • Pittsburgh, PA • 3h ago

Reference #: 25-20807 Genesis10 is seeking an HR Support Specialist / People Advisor for our financial services client in Pittsburgh, PA. This is a six-month contract requiring 4 days a week onsite, 1 day work from home.

Compensation: $27/hr-$30/hr W2 based on experience.

Summary and responsibilities: Experienced level role serving as the front line for HR related client support. Perform a full range of customer service representative assignments and relying on precedence and established standard operating procedures to make decisions. Interacts with clients via telephone, email or web chat for intake of client inquiries and requests. Provide assistance on use of HR systems & tools: Employee Self Service, Manager Direct Access, MyCareer, MyPerformance, MyLearning etc. Respond to inquiries related to HR products: benefits, payroll, pensions, retirement savings etc. Guide clients on execution of complex HR transactions or requests, completion of forms or documentation. Day-to-day HR processing and administration Assist with special projects as needed Assist with client calls, review requests via ticketing systems, review queries, updating personal information/employment details, research as needed Serve as a backup for immigration and travel needs

Requirements: 2 to 3 years of experience in an HR customer contact center or a customer service position with focus on reviewing and updating client records, interpreting policies or procedures, responding to and/or resolving client inquiries in person or via electronic mail, phone or paper. Excellent interpersonal communication skills, demonstrated ability to multi-task and meet deadlines Detail oriented internal customer service focused Team player and be able to collaborate and cooperate well with others. Strong PC skills, with working knowledge of Microsoft Office, PeopleSoft, Taleo, Saba or SuccessFactor Bachelor's degree

If you have the described qualifications and are interested in this exciting opportunity, apply today!

Genesis10 Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF) Remote opportunities available For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

INDGEN10

Genesis10 is an Equal Opportunity Employer/Minorities/Female/Disabled/Veteran

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