Adverse Subrogation and Arbitration Specialist

Kemper • McAllen, TX • 2h ago

Location(s)

Birmingham, Alabama, McAllen, Texas, P&C-3400 N Central Expwy-Richardson-TX, P&C-N Stephanie Street-Henderson-NV

Details

Position Summary

Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you

are helping to provide an experience to our stakeholders that delivers on our promises.

We are expanding our teams and filling roles of Adverse Subrogation Specialist or Arbitration Specialist. The Adverse Subrogation Specialist negotiates and settles inbound subrogation demands with other carriers and responds to arbitrations. The Arbitration Specialist files and responds to arbitration. Both roles may serve in rotation as an arbitration panelist hearing and deciding cases submitted by inter-company arbitration members. The candidate selected may serve in either role.

Position Responsibilities : (Adverse Subrogation Specialist)

Review subrogation demands based on liability and claim merits.

Ensure timely notifications and compliance with state requirements and company guidelines.

Maintain an active diary and proactively evaluate and resolve third-party damages.

Negotiate settlements with third parties and prepare payments for property damage.

Manage multiple systems (E-Subro Hub, Claims Center) to resolve claims efficiently.

Respond to intercompany arbitration cases and serve as an arbitrator when required.

Verify coverage and liability decisions, review property damage claims, and secure damage valuations.

Prepare concise written contentions supported by evidence for arbitration.

Ensure timely and professional responses to all communications.

Resolve claims in accordance with regulatory and jurisdictional requirements.

Position Responsibilities : (Arbitration Specialist)

Responsible for making sure all response arbitrations are filed timely, accurately, and to company standards. ?

File Applicant arbitrations to add to subrogation recoveries.

Review arbitration decisions, pay awards promptly, and address post-decision Inquiries when applicable.

Communicate with internal partners in securing necessary evidence to promote favorable arbitration outcomes.

Maintain daily minimum arbitration filings per company requirements.

Position Qualifications :

3-5 years of automobile subrogation specialist, P&C insurance adjuster, or comparable experience.

High school diploma or GED required, Four-year college a plus.

Excellent written and verbal communication skills.

Be detail-oriented with strong planning and organization skills.

Proficient computer skills.

Ability to negotiate.

Bilingual English/Spanish is a plus.

Sponsorship is not accepted for this opportunity.

This position will start fully onsite for the training period. Once training is completed this will transition to onsite with occasional work from home opportunities out of our Dallas (Richardson)TX, Birmingham AL, Henderson NV, or McAllen TX.

The range for this position is $46,400.00 to $77,300.00. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is also eligible for our Kemper benefits package (Medical, Dental, Vision, PTO, 401k, etc.

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.

Kemper is focused on expanding our Diversity, Equity, and Inclusion efforts to align with our vision, mission, and guiding principles.

Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.

Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.

Kemper at a Glance

The Kemper family of companies is one of the nation's leading specialized insurers. With approximately $13 billion in assets, Kemper is improving the world of insurance by providing affordable and easy-to-use personalized solutions to individuals, families and businesses through its Kemper Auto and Kemper Life brands. Kemper serves over 4.7 million policies, is represented by approximately 24,000 agents and brokers, and has approximately 7,500 associates dedicated to meeting the ever-changing needs of its customers. Learn more at Kemper.com .

*Alliance United Insurance Company is not rated.

We value diversity and strive to be an employer of choice. An Equal Opportunity Employer, M/F/D/V

Our employees enjoy great benefits:

Qualify for your choice of health and dental plans within your first month.

Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans.

Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs.

Contribute to your community through United Way and volunteer programs.

Balance your life with generous paid time off and business casual dress.

Get employee discounts for shopping, dining and travel through Kemper Perks.

Kemper

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