Account Service Representative - Westerville, OH

R2 Logistics • Westerville, OH • 2h ago

Are you looking for an opportunity in an energetic office environment that allows you to utilize your administrative and customer service skills? Ask yourself the following questions to see if the Account Service Representative at R2 Logistics is the right role for you: Are you an outgoing problem-solver who multitasks effectively and strives for perfection? Do you thrive in a fast-paced team-oriented setting? Would you describe yourself as proactive, persuasive, and disciplined? The Account Service Representative (ASR) plays a vital role in our operation's structure. As a third-party logistics provider (3PL), R2 Logistics provides shipping solutions for manufacturing customers nationwide. ASR's ensure seamless communication from order entry to freight delivery, allowing us to provide the highest level of customer service. Responsibilities:

Data Entry - Accurately entering customer orders into the transportation management system; accounting for changes in linehaul costs, fuel surcharges, and customer requirements

Tracking Shipments - Communicating via phone and email with contracted carriers to record their locations

Problem Resolution - Proactively investigating issues that arise in transit, assessing their impact on delivery times, and working with team members to provide solutions to ensure on-time delivery

Schedule management - Creating pickup and delivery appointments via phone and email; informing team members of any scheduling conflicts

Requirements:

A proactive approach to problem-solving

Effective and persuasive communication skills

Ability to provide outstanding customer service when faced with a challenge

Excellent follow-up skills, with a keen eye for details

Ability to multitask and produce results in a time-sensitive setting

Energetic and positive attitude

Benefits:

Medical/Dental/Vision/Life insurance

Paid holidays, vacation, and sick time

401K with company match

Competitive compensation

Full-cycle training (industry & position)

Competitive base salary

Opportunity for internal career advancement

About R2 Logistics: Founded in 2007, R2 Logistics has thrived through the dedication and tenacity of our employees. We have become an industry leader through providing unparalleled customer service, based on a 'strive to win' competitive mentality. As a third-party logistics (3PL) company, we provide our customers access to our network of contracted transportation providers. With no trucks of our own, we contract asset-based transportation companies to provide the equipment needed to move hundreds of daily shipments for our customers. R2 Logistics is an equal opportunity employer. All qualified applicants will receive consideration regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability, or Vietnam era or other protected veteran. R2 Logistics participates in E-Verify, and will provide the federal government with your Form I-9 information to confirm US work authorization upon acceptance of a job offer and completion of the Form I-9.

Similar Jobs

Advisor, Pricing Standards & Compliance Management

Cardinal Health • Columbus, OH • 1h ago

Management & Administrative

What Standards & Compliance Management contributes to Cardinal Health Revenue Management is responsible for developing, communicating, and leading the execution of market strategy and profitability optimization throu...

1h ago

Go to Apply

Warehouse Operations Manager

Ryder System • Etna, OH • 1h ago

Management & Administrative

Job Seekers can review the Job Applicant Privacy Policy by clicking here ( http://ryder.com/job-applicant-privacy-policy ) . Job Description : We are immediately hiring a Warehouse Operations Manager in Etna, OH for our...

1h ago

Go to Apply

Sr. Manager Software Development & Engineering (AS400)

McKesson Corporation • Columbus, OH • 6h ago

Management & Administrative

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here...

6h ago

Go to Apply

Sr. Manager Process Optimization

McKesson Corporation • Columbus, OH • 8h ago

Management & Administrative

8h ago

Go to Apply

FP&A Manager (Remote)

Stride, Inc. • Columbus, OH • 8h ago

Management & Administrative

Job Description Summary: The Finance Manager is a corporate finance role responsible for providing the financial analysis and insight to executive management. Essential Functions: Reasonable accommodations may be made to...

8h ago

Go to Apply

Recruiter

Scotts Miracle-Gro • Marysville, OH • 12h ago

Management & Administrative

Here at Scotts Miracle-Gro there is no such thing as a typical day. Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace. Below are details on an open job. If the role interest...

12h ago

Go to Apply

Project Manager II

Pepper Construction Company of Ohio, LLC • Dublin, OH • 13h ago

Management & Administrative

With offices in Illinois, Wisconsin, Indiana, and Ohio, Pepper Construction is a national general contracting and construction management firm that primarily serves the private sector. Pepper Construction provides client...

13h ago

Go to Apply

Project Manager I

Pepper Construction Company of Ohio, LLC • Dublin, OH • 13h ago

Management & Administrative

13h ago

Go to Apply

Community Account Manager - Midwest (OH/St Louis/Nashville)

TRINET HR III INC • Columbus, OH • 13h ago

Management & Administrative

CareDx, Inc. is a leading precision medicine solutions company focused on the discovery, development, and commercialization of clinically differentiated, high-value healthcare solutions for transplant patients and caregi...

13h ago

Go to Apply

Quality Manager

Pepper Construction Company of Ohio, LLC • Dublin, OH • 13h ago

Management & Administrative

13h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.