Senior Coordinator, Revenue Cycle Management

Cardinal Health • Nashville, TN • 22h ago

What Revenue Cycle Management (RCM) contributes to Cardinal Health

Practice Operations Management oversees the business and administrative operations of a medical practice.

Revenue Cycle Management manages a team focused on a series of clinical and administrative processes that healthcare providers utilize to capture, bill, and collect patient service revenue. The revenue cycle shadows the entire patient care journey and begins with patient appointment scheduling and ends when the patient's account balance is zero. Directly supporting cCare, the largest private oncology practice in California, our experienced revenue cycle management specialists simplify and optimize the practice's revenue cycle, from prior authorization through billing and collections.

Job Purpose:

The Patient AR Specialist is responsible for managing and resolving outstanding patient balances, ensuring the accuracy of accounts and supporting overall revenue cycle process. This includes, billing follow up, collections, payment posting, denial resolution, and responding to patient inquiries in a professional and timely manner.

Responsibilities:

Review aging reports and work patient accounts to ensure timely resolution and reimbursement.

Contact patients regarding past due balance and/or billing questions and set up payment arrangements if needed.

Analyze claims, process payments and complete adjustments

Analyze explanation of benefits (EOBs) and remittance advice to determine the reason for patient responsibility.

Document all activities in the billing system according to departmental procedures.

Liaise with third party vendors supporting any patient billing and collections processes

Collaborate with billing, coding, posting and front office teams to resolve account issues

Ensure compliance with HIPAA and all relevant federal/state payor regulations.

Flag trends or recurring issues for team Supervisor or Manager.

Meet daily/weekly productivity goals (e.g., number of claims worked, follow-ups completed).

Assist with special projects, audits, or other duties as assigned.

Qualifications

2-3 years' experience working in health insurance accounts receivable preferred.

Strong knowledge of insurance claim processing and denial management preferred.

Familiarity with Medicare, Medicaid, commercial insurance plans, and managed care preferred.

Proficiency in billing software (e.g. Athena, G4 Centricity, etc.) and Microsoft Office Suite.

Excellent verbal and written communication skills.

Ability to work independently and manage time effectively.

Detail-oriented with strong analytical and problem-solving skills

Knowledge of basic medical terminology

Experience with 3rd party vendor management

Anticipated hourly range: $17.90 - $26.87 Hourly USD

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

Medical, dental and vision coverage

Paid time off plan

Health savings account (HSA)

401k savings plan

Access to wages before pay day with myFlexPay

Flexible spending accounts (FSAs)

Short- and long-term disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Application window anticipated to close: 10/07/25 *if interested in opportunity, please submit application as soon as possible.

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)

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