Shelter Support Coordinator

SOS, Inc • Emporia, KS • 2d ago

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13367821

JOB TITLE: SHELTER SUPPORT COORDINATOR

REPORTS TO: SHELTER MANAGER

CLASSIFICATION: NON-EXEMPT STATUS: FULL-TIME

JOB SUMMARY: The Shelter Support Coordinator provides safe shelter and basic needs such as food and clothing to survivors of sexual and domestic violence, stalking, and human trafficking living within the SOS Shelter. Assists in overseeing all maintenance and cleaning for the shelter, shelter grounds and vehicles. Provides support advocacy to shelter residents, ensuring that they are comfortable in their surroundings, feel safe, have a good understanding of SOS services and shelter rules.

The roles, responsibilities, job functions, knowledge, skills, and abilities set forth herein may be revised from time-to-time in order to comply with federal and state laws, departmental needs and the changing requirements for this position.

ESSENTIAL JOB FUNCTIONS:

GENERAL ADVOCACY RESPONSIBILITIES

Provide short-term one-on-one support to survivors of sexual and domestic violence, stalking, and human trafficking. Survivors will be in shelter. Support may include, but is not limited to, emotional support counseling, teaching of life skills, education regarding sexual and domestic violence, stalking, and human trafficking and/or assisting with employment and housing opportunities.

Provide on-going emotional and physical safety planning.

Make appropriate resident and helpline call referrals to community agencies.

Refer clients leaving shelter to outreach advocates for continued or follow-up services as necessary and/or requested.

Provide transportation for survivors or assist survivors in making transportation arrangements as needed.

Conduct Strength Need Assessments with sheltered survivors and assist in creating individualized goals.

Provide regular contact with sheltered survivors to expedite appropriate services.

Assist in referring survivors with protection orders as appropriate.

Offer survivors tangible options to barriers and support personal empowerment of decisions.

Provide on-call relief with other staff on a rotating basis.

SHELTER RESPONSIBILITIES

Help shelter residents to maintain a safe clean and healthy environment for themselves.

Help shelter manager by performing or overseeing (if job demands) overall maintenance, upkeep and appearance of the shelter, shelter grounds, and vehicles. This includes arranging for needed repairs, making sure that appliances, etc. are in good working condition. Adhere to procedures and policies when coordinating repairs.

Pick up, organize, and account for donations as needed.

Provide support to shelter residents using an empowerment approach, maintaining professional boundaries, and encouraging open dialogue of resident needs and concerns to the assigned Advocate, Shelter Manager, or Crisis Service Director, as appropriate.

Maintain contact with residents on food needs. Buy groceries as needed.

Provide shelter coverage, working the later shift.

Help maintain the storage and garage areas, disperse furniture, and other items to residents when moving to permanent housing.

ADMINISTRATIVE/CONTINUING EDUCATION

Document survivor calls and services and other imperative information using internal database and shelter files per agency policy and procedures.

Attend All Staff meetings.

Participate in weekly case staffings, monthly staff meetings, and supervision as arranged.

Attend professional training and continuing education opportunities when possible and at the request of your supervisor. Apply to attend KAVA training Kansas Academy for Victim Assistance within 20 days of your employment start date.

Complete other duties as assigned by the SOS Executive Director, including complying with grant goals and objectives, but not limited to, informing crime victims of their statutory rights, and assisting crime victims in seeking available compensation.

OTHER

Assist SOS employees and the public in a professional manner.

Maintain a positive work atmosphere by acting and communicating in a manner to get along with public, co-workers, and management.

Be pleasant, respectful, and civil with others on the job and display a good-natured, cooperative attitude.

Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior, even in very difficult situations.

Be reliable, responsible, dependable, and fulfill duties.

Attend work on a regular and predictable basis as scheduled.

It is imperative to practice self-care due to vicarious and secondary trauma staff may incur. Employees are requested and expected to take care of themselves. SOS will assist with wellness tools for group and individual settings.

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