Job Description
The Assistant General Manager manages the day-to-day operations of the Commissary by effectively managing Warehouse Managers, Supervisors, Leads, Drivers and Warehouse Workers, interfacing with Amtrak personnel. As a senior leader in the operations function, the Assistant General Manager implements and drives strategies to achieve Company and client objectives. The Assistant General Manager has full ownership of the operations in the General Manager?s absence.
COMPENSATION: The salary range for this position is $90,000 to $105,000 . If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting.
BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits &Compensation (https://careers.aramark.com/benefits-compensation/)
There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.
Job Responsibilities
Coaches, trains and develops warehouse managers to increase the effectiveness and efficiency of performance. Leads Recognition and Safety culture and utilizes operations leadership skills to enhance client partnerships. Troubleshoots and resolves safety, service and other operational problems in collaboration with warehouse and administrative functions.
Responsible for managing Warehouse Operations Managers and staff to ensure operational excellence in all warehouse/commissary areas, efficient operations of warehouse inventory management system (WIMS) and related equipment; inventory is received and issued appropriately and efficiently and safely processed in accordance with all established business process compliance SOPs.
Assists GM with the evaluation of the effectiveness of and recommends alternatives for work methods, procedures, controls and staffing to achieve accurate and timely movement and processing of product; manage to ensure warehouse layout is optimally aligned for maximum efficiency.
Responsible for recruiting, hiring, training, coaching and counseling of Warehouse staff to provide ongoing support and development. Leverages leadership skills to set goals for front line teams and provides regular performance feedback utilizing all management resources available to include work-with observations.
Ensures daily operations are maintained as scheduled. Ensure all business records, documentation and administrative standards are maintained as required to include personnel records, train deliveries, product and asset inventories, DOT requirements. Directly responsible for labor management of their team to include schedule adherence (Kronos), overtime management and wage & hour compliance.
Models, leads and inspires safety leadership, and all key initiatives relating to our core values, to create a positive Commissary work environment. Owns and fosters effective communication at all levels of the organization.
Assists GM with operational, people, process and service related objectives to drive continuous improvement and efficiency; leads managers to anticipate and solve problems and plan for upcoming events, seasonal changes, etc.
Coaches, trains, and develops warehouse managers informally and through formal training programs, providing both informal (e.g. on-floor coaching) and formal (e.g. written evaluation) job performance based feedback. Ensures compliance with Collective Bargaining Agreement, Disciplinary Guidelines/Work Rules and Attendance Policy.
Fosters a culture of safety first throughout the organization by following Aramark safety commitment, policies and procedures. Monitors safety, physical security and operational metrics on a daily, weekly and monthly basis.
Helps prepare, develop and execute action plans on FDA, Business Process Compliance and Wage and Hour Audits.
Long Description
Liaison with client and local operations councils and workgroups.
Maintains compliance with all Federal, State and Local laws and regulation that affect Commissary operations. Comply with Federal Regulations and Company safety policies and practices to promote safety awareness in the Commissary.
Maintains compliance with Safety Plan including safety observations, incident investigations, 5 Whys/root cause analysis, 6S, safety committee meetings and action items.
Manages Warehouse Management and other Supervisory staff; oversees the development and administration of training and development programs.
Promotes the Encore! Encore! employee recognition program and weekly managers meeting.
Assuring that all Company, Operating, Administrative and Business Conduct Policies, and normal business ethical standards, including client?s Code of Conduct, are closely followed by all employees within their Commissary.
Supports the accurate administration of the payroll, human resources, and operations reports as necessary and as directed by GM.
Manages the administration of the Collective Bargaining Agreement, shift and vacation bids.
Provides oversight support of administrative staff and WIMS data entry process.
Qualifications
At least 3-5 years of relevant experience leading an operations team.
Key experience in the following categories is an asset: customer service leadership, foodservice or route sales operations, performance management, training and development of front line managers/personnel.
Bachelor's degree preferred.
Must have a valid driver's license and be able to obtain DOT certification to operate DOT regulated vehicles.
Client interaction, communication, organization/time management, multi-tasking, detail-oriented, accuracy-driven and proficient computer skills are critical to success in this role.
The ability to work efficiently and independently is important as well.
Must have familiarity with inventory control procedures and experience handling perishable products
Industry background to include vending, food service, route distribution (e.g. uniform distribution or customer products), retail.
Must be able to work various shifts of a 24/7 operation.
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .
