LinkedIn is the world's largest professional network, built to help members of all backgrounds and experiences achieve more in their careers. Our vision is to create economic opportunity for every member of the global workforce. Every day our members use our products to make connections, discover opportunities, build skills and gain insights. We believe amazing things happen when we work together in an environment where everyone feels a true sense of belonging, and that what matters most in a candidate is having the skills needed to succeed. It inspires us to invest in our talent and support career growth. Join us to challenge yourself with work that matters.
This role will be based in Richardson, TX.
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is on-site, meaning it will be performed in the specified office on a full-time basis due to the business needs of the team.
This role may require working evening or overnight shifts (3:00 PM - 12:00 AM or 11:00 PM - 8:00 AM).
The Associate Data Center Hardware Engineer is a hands-on technical role focused on ensuring the reliability and performance of LinkedIn's global infrastructure. This position is responsible for executing hardware break-fix activities, providing advanced troubleshooting support, and serving as an escalation point for contracted data center technicians. In addition to performing direct repair work, the role partners with vendors, mentors contract staff, and drives consistency in service delivery across all LinkedIn data center operations.
Responsibilities:
Perform break-fix repairs, including but not limited to replacing failed drives, DIMMs, fans, power supplies, and other server or network hardware components.
Troubleshoot and resolve escalated issues from contracted technicians, applying diagnostics and escalating unresolved issues to Data Center Hardware Engineers or LinkedIn engineering teams as needed.
Instal new SSD's and NVME's into existing servers.
Conduct basic Linux OS and IPMI-level troubleshooting across all server platforms
Assist LinkedIn engineers with troubleshooting and resolving autobuild (Linux Kickstart) failures, including "straggler" nodes.
Diagnose and resolve physical-layer network connectivity issues.
Execute hardware installations and repairs outside the scope of planned quarterly organic growth projects.
Actively monitor and engage with the Jira ticket queue, ensuring proper ticket handling and quality resolution by contracted data center technicians.
Participate in onboarding new contracted data center technicians, including training on daily operational tasks.
Serve as a technical mentor for contracted data center technicians, providing training and guidance to improve quality and consistency.
Participate in an on-call rotation to support global data center operations.
Basic Qualifications:
1+ years in a Data Center Engineering Role
1+ years of Linux troubleshooting experience
1+ years of server hardware troubleshooting experience
Preferred Qualifications:
Bachelor's Degree or equivalent industry experience.
2+ years in a Data Center Engineering Role
2+ years Linux troubleshooting experience.
2+ years server hardware troubleshooting experience.
Suggested Skills:
Hardware Deployment & Installation
Project Management
Ticketing Systems (Jira, ServiceNow)
Linux/Unix
Server and Network Troubleshooting
You will Benefit from our Culture:
We strongly believe in the well-being of our employees and their families. That is why we offer generous health and wellness programs and time away for employees of all levels
LinkedIn is committed to fair and equitable compensation practices.
The pay range for this role is $72,000 to $119,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.
The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits.
Equal Opportunity Statement
We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.
If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at accommodations@linkedin.com and describe the specific accommodation requested for a disability-related limitation.
Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:
-Documents in alternate formats or read aloud to you
-Having interviews in an accessible location
-Being accompanied by a service dog
-Having a sign language interpreter present for the interview
A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.
LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.
Pay Transparency Policy Statement
As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.
Global Data Privacy Notice for Job Candidates
This document provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://lnkd.in/GlobalDataPrivacyNotice
