Req ID: RQ204651
Type of Requisition: Regular
Clearance Level Must Be Able to Obtain: None
Public Trust/Other Required: Other
Job Family: Program Delivery and Execution
Skills:
Financial Management,Hiring,Leadership,People Management,Security Management
Certifications:
PMP - Program Management Institute - Program Management Institute, CISM - ISACA - ISACA, ITIL Foundations - ITIL - ITIL
Experience:
15 + years of related experience
US Citizenship Required:
Yes
Job Description:
GDIT is seeking a Task Order Lead - Program Services to join our team supporting the U.S. Department of Energy's (DOE) Office of the Chief Financial Officer (OCFO), Office of Corporate Information Systems to provide Operations and Maintenance (O&M) Support Services of their Corporate Business Systems (CBSOM). As the Task Order Lead - Program Services supporting Cyber Security and Tier 1 Help Desk, you will lead the team providing security services and help desk support, and also provide application support for numerous business applications. You will support DOE's Corporate Business Systems, used by over 14,000 users to fulfill the agency's mission to promote energy independence, progress scientific research, and protect the nation through nuclear security. You will be accountable and responsible for the Program Services task order, and also serve on the Program Leadership team with other task order leads. You will interact extensively with GDIT program leadership and DOE OCFO leadership and DOE stakeholders.
Duties and responsibilities will include, but are not limited to:
General Task Order Management :
Manage Task Order spending (with accountability for profit and loss) within financial budget for each period of performance
Serve as the primary point of contact for assigned task orders, managing communication between internal teams, subcontractors, and clients
Oversee task order initiation, planning, execution, monitoring, and closeout.
Track progress, manage risks, and ensure compliance with performance metrics and Service Level Agreements (SLAs).
Coordinate resource allocation and task prioritization to ensure timely and cost-effective delivery.
Provide regular status reports, briefings, and performance updates to clients and leadership.
Maintain documentation and support audits and reviews as required.
Identify and implement process improvements to enhance task order performance and client satisfaction.
Ensure full Task Order staffing levels, with a focus on direct labor utilization
Create/maintain project plans and manage resources
Provide technical expertise and guidance to staff and management
Interact with the end-user and IT team leads/members on the development, functional and technical teams
Possess excellent English written and verbal communication skills and the ability to prepare and conduct presentations and prepare written reports as required
Present project plans, status and progress reports to the Project Managers or Senior Consultants
Assists with the NIST Accreditation and Authorization (A&A) process
Utilize professional judgement, critical thinking skills and research to improve program processes and resolve issues affecting program performance
Monitors each task, and keeps the Program Manager abreast of all problems and accomplishments.
Performs classic and proactive problem management to anticipate problems, and work to mitigate the anticipated problems.
Program Services specific - Leads team in providing O&M services, including:
Provide immediate response for specific security incidents, problems, and issues
Review and assess appropriate backup, recovery, and application protection procedures
Assess and make recommendations on adherence to federal security standards, executive orders, directives, and legislation
Recommend and implement corrective actions in response to security incidents, problems, and issues
Collaborate with DOE security teams in CFO, CIO, and other program offices
Utilize DOE's Enterprise Risk Management Framework
Maintain asset listing and asset management processes
Maintain vulnerability scanning tools, review scan results, and follow up on actions needed
Configure activity monitoring and follow up on events
Maintain Plan of Actions and Milestone (POA&M) processes
Implement and maintain system software assurance processes
Maintain System Security Plan (SSP), Configuration Management Plan, and Contingency Plan
Assist with maintenance of privileged accounts and database firewalls
Complete security impact assessments on change requests
Provide Tier 1 Help Desk services for 15+ business applications, including incident response and service request fulfillment, using DOE's ServiceNow platform. Escalate tickets to Tier 2 or Tier 3 if needed.
Manage Help Desk in compliance with Service Level Agreements (SLAs)
Report on Help Desk statistics, metrics, and trend analysis
Maintain and enhance 5+ business applications, including ensuring availability, regulatory compliance, development and testing, and documentation
Develop Levels of Effort (LOE) for change requests
Minimum Requirements:
Bachelor's degree in Computer Science, Information Systems, Engineering, Business, Management, or other technically related discipline, with 12+ years increasingly responsibly management experience in federal cyber security management with extensive knowledge of NIST 800 series publications to include 800-30, 800-37, 800-53, 800-160, 800-53a. Without a degree 16 years of relevant experience is required.
Must have experience leading and managing a team of 15+ people.
Minimum 5 years of relevant experience with task order management including staffing, status reporting, risk and issue management, and financial management.
Experience creating all necessary Security Authorization documentation.
Familiarity with hardening web-based applications, service-oriented architecture, and database systems
Experience driving continuous improvement of business processes and technical operations.
Good team player, able to manage multiple assignments, and adapt to changing client needs
Outstanding written and verbal communication skills with the ability to present to business leaders
Must be able to obtain and maintain a DOE Clearance and successfully pass a thorough Government background screening process requiring the completion of detailed forms and fingerprinting
US Citizenship
Desired Qualifications:
A currently valid Project Management Institute (PMI) Project Management Professional (PMP) Certification
ITIL v3 or v4 certification
Experience with ServiceNow for incident management, problem management, and service request management
Certification and Accreditation Professional (CAP), CISSP, or similar widely recognized IT Security certifications
Previous Department of Energy experience
The likely salary range for this position is $148,750 - $201,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
Join our Talent Community to stay up to date on our career opportunities and events at https://gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
