SVC Manager - Operations

Old Dominion Freight Line • Portland, OR • 2h ago

Are you someone who never rests on their laurels, always strives to go above and beyond, and is committed to keeping your PROMISES? Do you appreciate a company culture that is open, fosters work-life balance, and a dynamic team environment? Then Old Dominion is the home for you. We take pride in being the best in the industry, and from our humble beginnings we know that our People and our Family Spirit are the main ingredient in our secret sauce to success. At Old Dominion we are looking for individuals to join the OD Family that will provide innovative solutions and exceed expectations to keep OD the premier transportation solutions provider.

For those who thrive in leadership and love the challenge of optimizing operations, this role offers the perfect blend of strategy and hands-on management. As an Operations Manager at Old Dominion Freight Line, you'll guide a talented team of supervisors, dockworkers, and drivers to ensure smooth, efficient, and safe operations. From overseeing daily production to fostering a culture of excellence, your leadership will be key in maintaining top-tier service and operational success. This fast-paced environment is ideal for those who take pride in developing teams, streamlining processes, and making a lasting impact.

Old Dominion Freight Line is currently recruiting for an Operations Manager to join our OD Family Culture Our manager will successfully direct and manage supervisors and all other staff and crew to productively handle work load. Responsible for hiring of hourly employees, dock, and drivers. On-going processing of claims prevention and training. Responsible for scheduling of, direction of, and preparing for monthly dock and driver meetings. Accountable for daily monitoring of production, load average, and the overall service and efficiency of the shift they are assigned to.

Responsibilities:

Staff to goal to meet volume of workload

Provide direct leadership to service center supervisory staff

Manage daily operations and ensure maximum service center efficiency

Focus on load plans from origin, monitoring cause and effect

Conduct safety and claims meetings with all staff

Work continually to develop and improve service center staff

Achieve and maintain goals set by the company and Service Center Manager

Monitor results of each supervisor and provide feedback and coaching as needed

Track and verify service center maintenance is completed

Qualifications:

High school diploma or equivalent required

Bachelor's degree preferred

5 years working experience as a driver supervisor or in operations

Working knowledge of AS400, Microsoft Office, DYMS and BLU systems

Knowledge of general DOT regulations

Good verbal and written communication skills

Strong interpersonal skills

Working Days:

Monday,Tuesday,Wednesday,Thursday,Friday,

Working Shift:

AM / PM

Work Days and Shift are estimates and are subject to change, at any given time, based on job scheduling and/or business levels. Any information listed regarding Days and Shifts shall be considered a guideline of expectations for the specific position at the time of posting.

Join the OD Family Today!As a Full Time member of our Family, you and your family are eligible to receive:

Great Health Benefits including a Zero premium medical plan for employee only coverage

Vision & Dental

Short Term & Long Term Disability

Flex Spending Accounts

401k Retirement plan with company match and additional company annual discretionary match opportunity

Life Insurance

Wellness Program

Tuition Reimbursement for Drivers and Technicians

Training and growth opportunities to build a career

We prioritize our OD family of employees

Ability to advance through our promote from within philosophy

National Career Opportunities Available at our 260+ service centers

Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).

If you have questions regarding this posting or require assistance with the application process, please click here (https://www.odfl.com/us/en/contact.html) for contact information.

Welcome to Old Dominion. If you are looking for a new career with the best LTL (Less-than-Truckload) carrier in the industry you've come to the right place. Many companies tout their family atmosphere, but at OD it truly is a reality. We've grown from our humble beginnings of a single truck and one route in 1934 started by Earl and Lillian Congdon to a company of over 23,000 employees. At OD we strive daily to keep the family spirit alive and help the world keep promises.

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