Market Grille Clerk

Hy-Vee Food Stores • Boone, IA • 1d ago

Additional Considerations (if any):

At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Market Grille Clerk

Department: Market Grille

FLSA: Non-Exempt

General Function:

Provides prompt, efficient and friendly customer service. Reviews and fills customer orders for the day. Handles food in a safe manner and ensures the work area is always clean and neat.

Core Competencies

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Reporting Relations:

Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Food Service Director; Market Grille Department Manager; Assistant Market Grille Department Manager; Service Managers

Positions that Report to you: None

Primary Duties and Responsibilities:

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.

Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.

Makes an effort to learn customers' names and to address them by name whenever possible.

Assists customers by: (examples include)

escorting them to the products for which they're looking

securing products that are out of reach

loading or unloading heavy items

making note of and passing along customer suggestions or requests

performing other tasks in every way possible to enhance the shopping experience

Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.

Takes customer orders at the Market Grille counter.

Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.

Reviews orders for the day.

Handles food in a safe manner and ensures the work area is always clean and neat.

Reviews the status and appearance of the food for freshness.

Ensures that an adequate food supply is ready and on hand and develops or follows a production list.

Anticipates product needs for the department on a daily basis.

Prepares and replenishes product as necessary.

Pulls product from cooler/freezer to prepare for cooking.

Checks in product, puts product away, and may review invoices.

Runs the department registers and receives payment, makes change, etc., where applicable.

Removes trash in a timely manner.

Maintains strict adherence to department and company guidelines related to personal hygiene and dress.

Adheres to company policies and individual store guidelines.

Reports to work when scheduled and on time.

Secondary Duties and Responsibilities:

Washes dishes as necessary.

Orders product and supplies as necessary.

Prices products for customers as necessary.

Delivers orders as needed.

Assists in other areas of store as needed.

Performs other job related duties and special projects as required.

Knowledge, Skills, Abilities and Worker Characteristics:

Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.

Ability to do simple addition and subtraction; copying figures, counting and recording.

Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.

Education and Experience:

No education requirement. Six months or less of similar or related work experience.

Physical Requirements:

Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force constantly to move objects.

Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision.

Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Working Conditions:

The duties for this position are normally conducted in a store environment. There is significant pressure to meet deadlines and handle multiple priorities. There is exposure to noise, equipment movement hazards, cleaning chemicals/solvents, possible electrical shock and temperature extremes.

Equipment Used to Perform Job:

Standard tools and equipment used in a kitchen environment including disposal, trash compactor, slicer, Hobart machine, grill, fryer, dishwasher, register system, ovens, rotisserie, knives, label maker, and company vehicle.

Contacts:

Has daily contact with the general public and customers. Has contact with federal/state governmental or regulatory agencies regarding inspections.

Are you ready to smile, apply today.

Similar Jobs

Graduate Student Services Specialist II

Iowa State University • Ames, IA • 1d ago

Management & Administrative

Position Title:Graduate Student Services Specialist II Job Group:Professional & Scientific Required Minimum Qualifications:Bachelor's degree and 2 years of related experience Preferred Qualifications:Master's degree...

1d ago

Go to Apply

Customer Service Associate

Dollar Tree • Ames, IA • 2d ago

Management & Administrative

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend...

2d ago

Go to Apply

Customer Service Associate

Dollar Tree • Ames, IA • 2d ago

Management & Administrative

2d ago

Go to Apply

Customer Service Associate

Dollar Tree • Ames, IA • 2d ago

Management & Administrative

2d ago

Go to Apply

Entry Level Recruiter/Sales Trainee (Ames, IA)

Aerotek • Ames, IA • 3d ago

Management & Administrative

Overview Why Aerotek? Aerotek is an operating company within Allegis Group, a global leader in talent solutions. We are a privately held organization with over 200+ offices nationwide. We work with 95% of Fortune 500 com...

3d ago

Go to Apply

Customer Service Associate I

Dollar Tree • Ames, IA • 3d ago

Management & Administrative

3d ago

Go to Apply

Administrative Assistant - Ames, IA

Veralto • Ames, IA • 3d ago

Management & Administrative

Administrative Assistant Imagine yourself... Doing meaningful work that makes an everyday impact?on the world around you. Growing your expertise?and expanding your skillset with every project. Owning your ambition?and fu...

3d ago

Go to Apply

Mechanical Engineering Administrative Assistant

Iowa State University • Ames, IA • 1w ago

Management & Administrative

Position Title:Mechanical Engineering Administrative Assistant Job Group:Professional & Scientific Required Minimum Qualifications:High school diploma or equivalent and 3 years of related experience Preferred Qualifi...

1w ago

Go to Apply

Investigator 1 - Nevada Office

Iowa Department of Administrative Services • Nevada, IA • 1w ago

Management & Administrative

Investigator 1 - Nevada Office Print ( https://www.governmentjobs.com/careers/iowa/jobs/newprint/5065789 ) Apply ? Investigator 1 - Nevada Office Salary $46,779.20 - $69,326.40 Annually Location Nevada - 50201 - Story Co...

1w ago

Go to Apply

Sales Management Trainee Internship - Ames, IA - Spring 2026

Enterprise Mobility • Ames, IA • 1w ago

Management & Administrative

Overview If you are looking to hit the ground running, the Enterprise Management Internship will help you build valuable business and leadership skills. For a university/college student, the real-world professional exper...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.