Summary This position is located at Bureau of Engraving and Printing, within the Office of IT Operations. As a Supervisory Information Technology Specialist - Chief (Office of IT Operations), you will oversee three divisions that provide full-service customer support, network design and management, and direction and oversight for IT Infrastructure. Responsibilities As a Supervisory Information Technology Specialist - Chief (Office of IT Operations), you will: Provide strategic direction and operational leadership for all core technology services including production services (data center, server and storage, network engineering), support services (help desk, personal systems, telecommunications / videoconferencing, engineering, productivity applications, document imaging), and security and cyber security (technical security, user provisioning). Oversee reporting, change management, incident management, problem management, and release management - in coordination with the respective staff - in order to proactively identify risks, opportunities and downstream impacts to the customer/business. Partner with the BEP stakeholders to select, acquire, implement, train and support enterprise systems for the enablement of our mission. Requirements Conditions of Employment A recruitment incentive may be offered. A probationary or trial period may be required. Continued employment is contingent upon supervisory certification that continued employment will benefit the Federal Service; the certification will occur no less than 30 days before the end of the probationary/trial period. A one-year supervisory or managerial probationary period may be required. Public Trust - Background Investigation will be required. Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency. Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer. If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so. Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. Obtain and use a government-issued charge card for business-related travel. Undergo an income tax verification Submit to a drug test prior to your appointment. Weekend work and overtime, if applicable, will be scheduled when needed based on production requirements as determined by Management. Key Requirements: Click "Print Preview" to review the entire announcement before applying. Must be U.S. Citizen or U.S. National Qualifications You must meet the following requirements by the closing date of this announcement. For the GS-15, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-14 grade level in the Federal service. Specialized experience for this position includes: Developing, leading, or managing programs that identifies and assesses the nature and scope of cyber threats as well as implementing programs to reduce vulnerabilities to agency personnel, resources, and systems; AND Working collaboratively across internal business units and other partners to manage cross cutting programs; AND Planning and implementing scalable, reliable, and resilient solutions to support the enterprise. In addition to specialized experience, individuals must have IT-related experience demonstrating each of the four competencies listed below: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. *In addition to the above requirements, you must meet the following time-in-grade requirement, if applicable: For the GS-15, you must have been at the GS-14 level for 52 weeks. Education Additional Information We may select from this announcement or any other source to fill one or more vacancies. During the application process you will have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. We offer opportunities for telework, as determined by the agency policy. We offer opportunities for flexible work schedules. The facility typically shuts down annually between Christmas and New Year's Day. As such, all BEP employees must take leave for workdays during the shutdown period. This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with Treasury. The successful candidate will also be enrolled into FBI's Rap Back service, which will allow Treasury to receive notification from the FBI of criminal matters (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time. For more information about individual rights, Noncriminal Justice Applicant's Privacy Rights - FBI, FD-258 Privacy Act Statement - FBI, and SEAD-3-Reporting-U.pdf (dni.gov). SUITABILITY, CLEARANCE & REQUIREMENTS: A background investigation will be required for all new hires. Appointment will be subject to the applicant's successful completion of a background investigation and favorable adjudication. Failure to successfully meet these requirements will be grounds for disqualification in the hiring process. The background investigation process conducted by the Bureau of Engraving and Printing is very thorough. Therefore, it is imperative that applicants exercise candor and honesty when answering background questionnaires, especially as it relates to arrest, employment, education, finances, illegal drug use, and/or other criminal history. Falsification discovered in security documents or during the background investigation process may result in an immediate negative suitability determination or immediate revocation of your interim clearance (if applicable).
