Overview
To maximize recovery of bankrupt accounts through negotiation, reaffirmation, legal proceedings, fraud detection and collection efforts. Serve as liaison for OGC and outside legal counsel on bankruptcy litigation or adversary complaints. Provide specialized servicing of charged-off mortgage loans. Serve as subject matter expert regarding section functions, systems, policies and/or procedures.
Responsibilities
Analyze accounts included in the bankruptcy for potential abuse and/or fraud to determine if litigation is warranted to protect NFCU's interest and reduce financial loss
Monitor attorneys assigned to accounts to determine status of litigation; advise attorneys of any legal issues and their impact on NFCU
Process and distribute time sensitive legal documents, notification of suits against NFCU, Cease and Desist for both filer and non-filer, and third party communications to ensure compliance with Bankruptcy Laws to minimize the risk of litigation
Review bankruptcy docket report and analyze accompanying schedules with emphasis on Statement of Intent for Chapter 7, and Plan information for Chapter13 to determine the impact on NFCU
Communicate with attorneys and trustees, members, agents, title companies and various third-party and internal/external groups regarding bankruptcy
Negotiate attorney fees and recommend approval to Supervisor
Analyze Chapter 7, 11 and 13 bankruptcy filings to determine the potential for asset recovery
Initiate the appropriate course of action for asset recovery based on collateral, cross-collateral potential, and non-filing parties in accordance with State repossession laws
Represent or retain outside legal counsel to represent NFCU at court proceedings
Manage legal notifications (e.g., Mechanic's Liens, Adversary Complaints, Lift of Stay, Motions to Avoid Lien, Motions to Value, Judgment Liens, and Plan Confirmation, etc.), and determine appropriate course of action
Negotiate Short Sale request, settlement, and reaffirmation based on the bankruptcy disposition Process charged-off bankruptcy impaired equity loans; facilitate Proof of Claims and review motions
Monitor bankruptcy progression for adherence of repayment and update NFCU systems to ensure accurate reporting
Pursue fraud cases through the court system for Non-Discharge and Objections to Discharge
Evaluate bankruptcy cases and determine collateral market values; file Proof of Claim with the appropriate court on all asset cases
Maintain knowledge of and ensure compliance with applicable federal and state laws, rules, regulations and NFCU policies and procedures
Assist with reviewing escalated member issues and with determining the appropriate course of action to resolve issues
Perform other duties as assigned
Qualifications
Working knowledge of applicable federal and state laws, rules and regulations
Experience in financial counseling, negotiating, and explaining decisions to members
Experience in financial transaction/processing related responsibilities
Ability to work independently and in a team environment
Experience working with all levels of staff, management, stakeholders, vendors
Experience interacting with attorneys, courts, or trustees
Ability to comprehend, analyze, interpret, communicate and apply government and financial industry regulations, related principles and practices, and company instructions, procedures, and policies
Ability to maintain confidentiality and demonstrate integrity
Effective skill exercising initiative and using good judgment to make sound decisions
Effective skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations
Effective member/customer service skills
Effective skill interacting tactfully and effectively in difficult situations
Effective research, analytical, and problem solving skills
Effective skill building effective relationships through rapport, trust, diplomacy and tact
Effective skill assimilating information, analyzing facts, and developing logical conclusions
Effective organizational, planning and time management skills
Effective skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes
Effective verbal and written communication skills
Effective database, word processing, and spreadsheet software skills
Desired Qualifications
Familiarity with the systems and software used by the Lending Collection's Division
Familiarity with NFCU functions, philosophy, operations and organizational objectives
Familiarity with NFCU products, services, processes, policies and procedures
College level courses with concentration in Accounting, Finance, Business, or related field
Strong ability to critically think and apply sound judgment in decision-making
Demonstrated success in high-production environments, consistently meeting performance goals Excellent multitasking skills, with a focus on maintaining efficiency and accuracy under pressure
Hours: Monday - Friday, 9:00AM - 5:30PM
Location: 5510 Heritage Oaks Drive, Pensacola, FL 32526
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
REQNUMBER: 26989
