Kelly Government Solutions is seeking a driven, relationship-focused Biopharma Account Manager/Program Manager to lead scientific staffing support and operations for an innovative client engaged in impactful work at the intersection of biomedical/scientific and government sectors. This position is pivotal to support the client's rapid growth by ensuring seamless scientific staffing solutions, quality performance, and strategic client engagement.
LOGISTICS
Location: Candidates must reside in the Greater Richmond (VA) Area and be available to work on-site 2-3 days/week.
Transportation: Must have own reliable transportation because role will involve local travel to facilities within the Greater Richmond area.
Salary: $80K - $90K
KEY TASKS
(1) Act as primary liaison with client leadership to deeply understand operations, staffing requirements, and strategic business objectives.
(2) Identify, develop, and propose new staffing opportunities to support client growth and operational needs.
(3) Oversee contract personnel, ensuring high-quality performance, compliance, and client satisfaction.
(4) Review and screen resumes for technical and cultural fit; conduct candidate prescreens and coordinate client interviews.
(5) Facilitate employee onboarding, orientation, and continuous engagement to maintain a motivated and high-performing workforce.
(6) Coach and mentor employees to ensure professional growth and consistent quality outcomes.
(7) Proactively manage client relationships, anticipating needs, resolving issues, and ensuring overall program success and expansion.
(8) Work collaboratively within a matrix environment, closely aligning with recruitment, operations, and business development teams.
REQUIREMENTS
(1) Minimum of bachelor's degree in a scientific discipline (biology, chemistry, pharmaceutical sciences, or related field).
(2) Proven experience in scientific sales, logistics, or account/client management. Experience with federal government contracting processes and requirements preferred.
(3) Demonstrated ability to build and nurture strong client relationships, driving growth and client satisfaction.
(4) Excellent organizational skills with experience managing operations and coaching teams.
(5) Strong interpersonal and communication skills, capable of effectively liaising with client stakeholders and internal teams.
(6) Self-motivated and results-oriented, with a keen eye for identifying business opportunities and driving continuous improvement.
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, short-term disability, and a transportation spending account.
Visit https://www.mykelly.us/us-mykelly/perks/ for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
government
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Why Kelly ® Government Solutions?
Looking to connect with premier government agencies or the top 25 federal government contractors? Kelly Government Solutions partners with these organizations to create expert talent solutions that solve the world's most critical challenges. We offer a variety of full-time, project (SOW), seasonal, and surge support opportunities in science, engineering, technology, professional, and administrative support roles. Our experts will connect you to the opportunity that fits your schedule and interests and handle the details of transferring and processing all levels of security clearances. It's just another way we make the job search work for you.
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
