Reference #: r-1082694
When you join Verizon
You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.
What you'll be doing...
Support all activity related to fulfillment for Network orders shipping from our outsourced Distribution Centers. Act as primary liaison between Verizon and transportation carriers, tracking/monitoring and reporting on Network Transportation (inclusive of RAN, Fios/Core, Dedicated Fleet, VBG) shipments. Analyze and identify operational and cost savings opportunities related to shipping processes and transportation. Responsible for claims management, enhancing end customer experience, and reducing carrier's time in transit. Responsible for identifying, developing and modifying transportation reports for Supply Chain ensuring all information is accurate. Support various Supply Chain projects related to Distribution and transportation. Onsite presence in the distribution centers to support written assessments for management that detail findings.
Managing transportation carrier reporting to ensure Network orders are shipped and delivered to meet the customers expected delivery times/dates and contractual service levels.
Facilitating and attending weekly/monthly calls providing the transportation carrier's updates on weekly order trending, order volume changes and discrepancies issues that have occurred, implementing corrective action to avoid further issues.
Overseeing the daily flow of Network orders. Ensure best-cost transportation methods are arranged to meet the expected delivery times and Verizon security requirements. Analyze transportation data and identify opportunities to improve operational processes and reduce transportation cost.
Leading implementation of these improvements.
Developing and maintaining accurate weekly and monthly reporting of carrier performance, freight expenditure, ordering patterns and transportation cost for expedited shipments.
Identifying and resolving any reporting discrepancies.
Developing new transportation reports to align with continually changing business directives.
Tracking and monitoring transportation carrier loss/damage percentages and dollars as well as claim reimbursement.
Facilitating and supporting various Network special projects and initiatives. Observe warehouse shipping processes and identify opportunities for business efficiencies.
What we're looking for...
You are a process person and you like when things run smoothly, but when they don't, you'll calmly find a good solution and then re-engineer the process to improve it for next time. People know you as the planner and organizer of the group. No balls drop on your watch as you juggle lots of different priorities because you keep track of all the details. You work well with lots of different kinds of people and know how to flex your style to suit the situation. You prefer a fast-paced environment with new challenges each day.
You'll need to have:
Three or more years of relevant experience required, demonstrated through work experience and/or military experience.
Experience leading projects and handling multiple tasks to meet required deadlines on time.
Experience creating and analyzing reporting trends and performance.
Even better if you have one or more of the following:
A degree in Industrial Engineering, Supply Chain, or Business.
Masters degree.
Warehouse, distribution, fulfillment center,or supply chain experience.
Experience managing all modes of transportation.
Effectively embraces change and adapts to current business needs.
Excellent computer skills, including all MS Office products.
Strong organizational, interpersonal and follow up skills.
Ability to identify and resolve problems effectively.
Strong customer service skills required with internal customers.
Works well independently and with team members.
Ability to communicate effectively throughout multiple levels of the organization.
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.
Where you'll be workingIn this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.
Scheduled Weekly Hours40
Benefits and Compensation
Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, stock incentive programs, up to 8 company paid holidays per year and up to 6 personal days per year, parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.
The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.
Equal Employment Opportunity
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.
