Secretary I - Intake/Scheduler (FGP) Rego Park, Queens

NYU Grossman School of Medicine • Rego Park, NY • 2d ago

NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. For more information, go to med.nyu.edu, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter and Instagram.Position Summary:We have an exciting opportunity to join our team as a Faculty Group Practice Secretary I - Intake/Scheduler (40). In this role, the successful candidate will perform a variety of front-end administrative tasks to support practice operations including greeting patients, answering calls, scheduling patient appointments and other administrative duties as needed.Job Responsibilities:- Greets patients professionally both in person and on the phone- Answers patient questions and/or properly refers questions and issues to the appropriate contact- Optimizes provider schedules and patient access by establishing and maintaining efficient scheduling templates- Promotes a positive patient experience throughout all patient interactions in person or by phone or other media- Ensures availability of treatment information by retrieving and updating patient records- Verifies insurance information and obtains information needed to schedule and bill for services- Maintains office inventory and equipment by anticipating supply needs and expediting supply orders- Performs other duties as neededAdministrative Responsibilities- Responsible for greeting patients and performing intake functions including registration, forms collection, updating information, and co-payment collection.- Monitors Department Appointment Report (DAR) for checkmate "kick-outs", appointment notes, insurance flags, and/or patients who need further assistance.- Gathers all patient demographic related data and materials from patients and/or their representatives. Obtains insurance information (ID card, member/group #s, etc.), verifies insurance eligibility electronically and collects insurance referral if applicable.- Advises and/or collects patient and financial related documents and policies for patient visits including HIPAA, NOPP, MSPQ, ABN, Non-Participating, etc. including obtaining signatures where appropriate.- Enrolls patients above the age of 5 to Patient Secure by obtaining the palm scan and a photo.- Promotes the utilization of Check Mate kiosks. Greets and assists patient in using the checkmate kiosk when needed.- Scans all necessary documents into Epic. Follows scanning guidelines and best practices for uploading outside documents - results, records, forms, etc.- Ensures scanned documents are scanned to the correction location/order in Epic and with the correct document @type to facilitate ease of locating documents- Reports errors or issues arising from checkmate kiosk, patient secure devices, or other equipment to management to facilitate timely resolution- Monitors waiting areas to identify and communicate wait times- Performs check-out functions including providing after visit summary information, scheduling follow-up visits, procedures and referrals, and collecting any time-of-service payments as needed.Promotes the use and sign-up of MyChart- Answers phone calls and requests in a professional and patient friendl

Similar Jobs

Administrative Support Assistant

Northwell Health • Rego Park, NY • 1w ago

Management & Administrative

Req Number 161067 Job Description Performs diversified clerical duties related to the operational needs of the office/department. Job Responsibility Performs diversified clerical duties which may include, but are not lim...

1w ago

Go to Apply

Grooming Salon Manager

Petco Animal Supplies Stores, Inc • Rego Park, NY • 3w ago

Management & Administrative

Create a healthier, brighter future for pets, pet parents and people!If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the plac...

3w ago

Go to Apply

Sales Associate

Petco Animal Supplies Stores, Inc • Rego Park, NY • 1w ago

Sales & Marketing

1w ago

Go to Apply

Sales Associate

Petco Animal Supplies Stores, Inc • Rego Park, NY • 1w ago

Sales & Marketing

1w ago

Go to Apply

Nurse Practitioner - Urology

Northwell Health • Rego Park, NY • 1w ago

Hospital & Medical

Req Number 148963 Job Description Performs a variety of functions and technical procedures necessary for patient admission, assessment, diagnosis, treatment, follow-up, and outcome evaluation. Participates in performance...

1w ago

Go to Apply

Groomer

Petco Animal Supplies Stores, Inc • Rego Park, NY • 3w ago

3w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.