Slot Technician I - Slots

Sycuan • El Cajon, CA • 3h ago

The ancestors of the Sycuan Band of the Kumeyaay Nation existed many centuries ago as a community of people...a Tribe living together, farming, hunting and fishing to survive.

Much has changed since that time. Today the Sycuan Tribe governs its Reservation, owns and operates a Casino and a Golf Resort, and owns a number of other business ventures in the San Diego Region.

One attribute that remains unchanged, however, is Sycuan's sense of community. Sycuan is more than just a business. Sycuan is a community of people working together toward a common goal. Whether you work in our state-of-the-art Casino, our beautiful Resort, or become a staff member in our Tribal Government division, you will be part of the Sycuan family.

Job Purpose:

Entry Level position that will provide on the job training with the goal to progress to a Slot Technician ll. Skills developed will include guest service, electrical repair, troubleshooting, relocating slot machines, installing, set up, and perform preventive maintenance on slot machines. Identify standard slot manufacturers and models in the industry.

Job Duties and Responsibilities:

(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)

Performs preventative maintenance on slot machines by cleaning slot machines and parts internally and externally. Checking, tightening, and replacing door locks, hinges and hardware as needed. Checking and changing lights and switches as needed, checking and replacing fuses.

Ensures the satisfactory external appearance of slot machines by inspecting, documenting, and reporting defective outer machine sections or parts to the Technician Supervisor. Cleaning machine glass, cabinets, pedestals.

Documenting all activities in the EGM history Logbook and completing any required forms

Install/Removal of slot machines by moving and removing slot machines according to instructions, connecting communication lines, and installing game parts

Assists with floor service calls by answering service calls, navigating through recall history, pay lines, and payouts, diagnosing routine machine malfunctions, performing minor repairs of bill acceptors, printers, and sentinels. Adjusting touch screens as needed, and setting game options under close supervision when assigned to shadow a Technician II.

Assist during the daily drop by clearing EGM errors, repairing broken locks, and securing EGM doors.

Job Specifications:

Education and Experience:

Essential:

High school diploma or G.E.D.

Desirable:

Basic knowledge of electronics or enrolled in post-secondary education for electronics

General knowledge of maintenance and repair of electronic systems and equipment

Electronic systems maintenance and repair experience

Prior experience in computer or arcade video game repair

Customer service experience

Knowledge of AC/DC electronics

Multi-lingual

Skills and Knowledge :

Essential:

Ability to move slot machines in excess of 200 lbs. with a hand truck/utility dolly

Ability to regularly lift 75 lbs.

Ability to bend and stoop

Ability to understand and follow verbal directives and written directions

Ability to read, write, and speak effectively in the English language

Ability to work in a fast-paced and goal-oriented environment

Ability to prioritize and perform multiple tasks and assignments

Ability to use tools and equipment required for machine preventative maintenance

Ability to use equipment in the same manner as trained

Ability to do repetitive manual tasks for up to eight hours at a time

Ability to work any shift

Ability to wear required PPE (safety toe shoes, work gloves)

Ability to work in a smoking environment

Ability to appear for work on time

Ability to work in a team-oriented environment

Ability to effectively communicate with guests and team members

Ability to complete forms

Ability to maintain professionalism and composure

Ability to accept constructive criticism

Ability to learn tasks applicable to the level of position

Desirable:

Ability to conduct oral presentations to small groups

Ability to prioritize and perform multiple tasks and assignments

Ability to perform with minimum supervision

Supervisory/Managerial Accountability:

Direct: None

Indirect: None

If you enjoy being part of a community dedicated to creating a memorable guest experience, we invite you to explore career opportunities with Sycuan and join our winning team!

Job Details

Pay Type Hourly

Sycuan

Go to Apply

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