MCS Supply Chain Associate

US Tech Solutions • Thousand Oaks, CA • 1d ago

Schedule: Hybrid (Remote + On-site): This role is primarily remote, with one required monthly commute to the Thousand Oaks campus. Candidates must reside in Los Angeles or Ventura County. Emergency Coverage: Must be able to report onsite if systems go down and manual processes required.

Job Description:

As an Associate, Clinical Supply Chain, you will play a key role in ensuring clinical drug products are distributed globally to clinical sites, supporting patients and advancing clinical trials. You will collaborate across functions, troubleshoot distribution issues, and ensure compliance with regulatory and quality standards.

The ideal candidate is a local Los Angeles/Ventura County supply chain professional who can work remotely but commute onsite once per month and in emergencies.

They are customer-focused, detail-oriented, and highly organized, with strong communication skills and proven ability to manage complex workflows in Outlook.

Candidates with air freight experience, process improvement or digital innovation exposure, and familiarity with GMP or AI tools are especially attractive.

A bachelor's or master's degree in supply chain is preferred but not required, and the manager is open to both seasoned professionals and motivated entry-level talent who demonstrate commitment and long-term stability.

Experience with Quality Management Tracking Systems (QMTS) is preferred but not required - full training will be provided.

Key Responsibilities and Activities:

General:

Provide distribution support to Global Supply Planners and Logistics Service Providers

Partner with clinical site staff and client's Quality to document, investigate, and communicate decisions concerning distribution complaints.

Sales Order Management:

Create and manage clinical drug shipments in ERP systems (e.g., SAP)

Generate customs invoices, track & trace shipments, and close Proof of Receipt (POR)

Support reconciliation and return of investigational products

Temperature Data & Quality:

Review shipment temperature data and assess excursions with Quality partners

Communicate with study managers and pharmacy staff regarding distribution or temperature events

Capture KPIs, analyze trends, and support corrective actions

Other activities:

Participate in international, cross functional meetings

Support and manage the reconciliation and return of investigational products

Support projects and initiatives that improve our distribution capabilities

Technical skills:

SAP knowledge (or other relevant ERP systems)

Good MS suite skills, with an emphasis on Outlook and Teams

Experience with Quality Management Tracking Systems (QMTS)

Smartsheet and SharePoint knowledge

General knowledge of clinical supply chain management

Core Competencies:

Customer-focused, service-oriented, and results-driven

Excellent communication skills (written and verbal)

Accuracy, attention to detail, and analytical mindset

Working Style:

Able to manage multiple priorities in a dynamic, global environment

Process- and quality-minded with strong problem-solving skills

Effective in both team and matrix environments

Top must have skills:

Hard Skills :

Proficiency with Microsoft Outlook and MS Office (Excel/Word/Teams)

Experience with Supply chain systems and Quality tracking tools

Understanding of clinical supply chain logistics mainly Air Freight Focus

Soft Skills :

Customer focus, service-oriented, results-driven.

Strong written and verbal communication.

Accuracy, attention to detail, analytical mindset.

Disclaimer:

"US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran"

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