Overview
Mobile Health is seeking a self-sufficient and experienced Registered Nurse to lead and manage our Manhattan clinical practice. The Clinical Site Manager is responsible for all aspects of site operations, including clinical oversight, staff leadership, and day-to-day operational management of the practice. This role ensures the delivery of high-quality patient care, compliance with regulatory standards, and the efficient, profitable operation of the clinic.
The Site Manager oversees all clinical and administrative staff within their assigned location, managing scheduling, workflows, patient flow, and operational processes. In addition, this leader works closely with other Site Managers and the central leadership team to maintain consistency, share best practices, and ensure all clinics are properly staffed and operating smoothly.
The ideal candidate will have proven experience managing a full-service healthcare practice, with a strong background in occupational health and/or urgent care. Success in this role requires a proactive, hands-on leader who thrives in a fast-paced environment and can balance clinical quality with operational excellence.
Location (s)
229 West 36th Street, New York, NY, 10018
This position includes travel locally. Additional travel to corporate headquarters for meetings and training may be necessary. Company-related travel, outside of the standard commute, will be reimbursed.
Hours of Operation
Full-time Monday through Friday with occasional Saturdays.
Compensation
Salary Range: $115,000- $125,000 per year
Overview
Mobile Health is seeking a self-sufficient and experienced Registered Nurse to join our dynamic healthcare team. The Site Manager of our clinics will be responsible for all of the staff and operations within their assigned location(s). This Clinical Site Manager is responsible for our Mobile Health Clinical location in Manhattan. The Site manager works closely with the other Site Managers to ensure that all sites are properly staffed and operating smoothly. The ideal candidate will have management-level experience, with a strong background in occupational health and/or urgent care. This role requires a proactive individual who can function independently and is adept at developing and maintaining professional relationships.
Essential Duties & Responsibilities
Essential functions of this position include, but are not limited to the following:
· Direct managerial responsibility of staff including receptionists, matrons, Medical Assistants, Registered Nurses and Clinicians (PA's and NP's)
· Coordination and management of staff schedules
· Monitor employee annual accruals and PTO
· Conduct all training, annual performance appraisals and issue disciplinary actions as needed
· Resolution of all patient and client concerns that occur at each facility
· Implementation of operational changes
· Implementation and management of cost controls
· Conduct monthly staff meetings to convey new policies, procedures, and relevant changes
· Collaborate with fellow Site Managers on ways to improve patient flow, efficiency, and customer service
· Lead, mentor and develop clinical and supporting staff. Fostering a culture of continuous learning and professional growth
· Maintenance of adequate inventory levels to support patient services
· Facility upkeep and maintenance
· Ensuring excellence at your location(s) - clinically and customer service
· Maintain a positive work environment
· Participate with Performance Improvement initiatives
· Utilizing established channels of communication and supporting team-building efforts.
· Maintaining a professional attitude and appearance.
· Recognizing, accepting, and respecting people as individuals.
· Experience in full practice management, including clinical operations, administrative workflows, and oversight of insurance billing and reimbursement processes.
· Any additional duties as assigned and directed by management
Knowledge, Skills and Abilities
· In-depth knowledge of clinical operations, practice management, and healthcare administration, including scheduling, patient flow, and staffing.
· Strong understanding of occupational health, urgent care, or related healthcare settings.
· Knowledge of regulatory requirements, compliance standards, and quality improvement initiatives in healthcare.
· Familiarity with insurance billing, reimbursement processes, and cost-control strategies.
· Working knowledge of electronic medical records (EMR) systems, clinical workflows, and reporting tools.
· Proven leadership and supervisory skills with the ability to mentor, coach, and develop multidisciplinary clinical and administrative staff.
· Strong organizational and time management skills, with the ability to balance competing priorities in a fast-paced environment.
· Excellent interpersonal and communication skills, with the ability to effectively engage patients, staff, and leadership.
· Conflict resolution and problem-solving skills to address patient, client, or staff concerns promptly and professionally.
· Financial management skills, including budgeting, resource allocation, and cost-control implementation.
· Proficiency in Microsoft Office Suite and other practice management software.
· Ability to lead by example, fostering a culture of accountability, teamwork, and continuous improvement.
· Ability to adapt to changing priorities, operational needs, and patient volume demands.
· Ability to analyze operational workflows, identify inefficiencies, and implement process improvements.
· Ability to ensure high standards of patient care, safety, and customer service across all operations.
· Ability to maintain confidentiality, professionalism, and ethical standards in all interactions.
Ability to collaborate effectively with peers, leadership, and cross-functional teams to achieve organizational goals
Experience & Education
· Current Registered Nurse license and certification
· Minimum of five (5) years of experience in managing a diverse staff
· Experience running a medical practice (s)
· Experience mentoring and leading a staff during a period of organizational change
· Strong background in occupational health/urgent care and or primary care
· Ability to work independently and be a team player, willing and able to roll up his/her sleeves to do whatever it takes to get the job done
· Proficiency in designing and redesigning workflows
· The ability to look at situations logically and analytically
· Detail oriented with the ability to multi-task
· Leadership skills with the ability to supervise and mentor support staff
· Possess effective oral and written communication skills and customer service skills
· Proficient computer skills and experience with electronic medical records
· Bilingual (English/Spanish) a plus (not required)
· Current RN License granted by the New York State Department of Education preferred
· Current BLS or ACLS certification, either by American Heart Association or American Red Cross preferred
· Current Infection Control Certificate
· Graduate of an accredited Nursing Program
Benefits
Comprehensive Benefits
401(K)
Generous PTO/Holidays
Professional Growth
Flexible working arrangements
About Mobile Health
Mobile Health is a market leader in occupational health and employment-related screening services across the United States. With five owned-and-operated clinics in New York City, and over 6,500 affiliated locations, Mobile Health sees millions of patients per year. Our comprehensive services include drug testing, physicals, respirator fit testing, hearing testing, vision screening, vaccines and titers, and more. We stack hands to support our B2B client partners and are on a mission to make occupational health and employment-related screening the easiest part of their job. To achieve that, we are leveraging technology to change how occupational health is delivered. As a technology-driven company, we're at the forefront of unleashing new and better ways to keep businesses safe and their employees healthy. Mobile Health is growing, and we are looking for amazing people to join our team!
Why Mobile Health?
Mobile Health has disrupted the industry since 1984. And we're not stopping any time soon. We're changing the way companies think about employee health and safety. We work hard to create a world where occupational health and employee screening is an open door to growth. Our dedication is real. You can feel the passion and enthusiasm. We break barriers. We're the solution the industry desperately needs. Ready to join us? We can't wait to meet you.
All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.
