PRODUCT MANAGER III TREASURY MANAGEMENT SOLUTIONS
WHAT IS THE OPPORTUNITY?
The Product Management function includes the following responsibilities: Develops, manages, and owns products and programs that support corporate defined strategies and initiatives and contribute to the bank's competitive edge in the marketplace. Creates new products to increase market share. Develops and enhances strategic products to meet the bank's profitability goals. Provides direction and support relative to product design, enhancement, research, pricing/fees/profitability, implementation, analysis, reporting and performance. Product Management is an ongoing cycle. It begins with analysis of needs and opportunities, leading to product development. Once the product is developed, colleagues must be trained, policies and procedures developed, pricing and positioning established, and marketing materials created. Subsequently, product tracking occurs, followed by analysis and recommendations to enhance the product to provide better service to clients or to be more competitive in the marketplace. Product Management coordinates and manages the formulation and implementation of all activities for a specific product or product line from conception to marketplace; performs economic and market research and analysis; provides product documentation and training; and serves as technical advisor on matters concerning the designated product and/or product line.
WHAT WILL YOU DO?
Manage assigned products/product lines.
Identify, evaluate and implement measures to improve product performance, profitability, competitiveness and accountability.
Identify, evaluate and implement opportunities/needs for product enhancement and development. These opportunities may be identified through: regular market and competitor analysis performed by the product group; solutions developed as the result of client needs; suggestions from the line or Product Review Committee (PRC) or that meet a specific bank initiative or new client niche.
Prepares reports and analyses on assigned products/product lines and presents to Bank Management (PRC, ALCO, etc.) on a regular basis. Focus of reports/analyses may be market or competitive issues, special economic and risk factors, pricing, product strategy, profitability, etc.
Keep up to date on competition, regulation, marketplace, and internal and external issues related to assigned products.
Develops information materials on product features, benefits, requirements, pricing and services, and prepares and executes training seminars as needed. (Includes Marketing One-Sheets and annual fee increase training.)
Review product pricing on an annual basis for all assigned products. Make recommendations and implement including disclosure, training, and colleague communication.
Monitors development activities relating to meeting product objectives, budget, quality standards and schedule.
Recommends and implements programs to minimize costs, ensure optimum output and maintain quality. Advises on the solution of technical problems, priorities, and methods.
Participates in product evaluation; provides recommendations for changes and revisions as required.
Serves as product expert for a variety of issues - advice/guidance on sales, "How to position and sell product", operational support for technical product issues, etc.
Manage Product Management portion of acquisition conversions -- product mapping; check orders, product analysis/comparisons, "Welcome to CNB" package support, IRG support, etc.
Represents the Bank by actively participating in outside civic and community affairs, business and industry-related organizations, and other professional activities as appropriate.
Fosters and maintains good relationships with colleagues to ensure that processes are integrated to support expected customer service levels. Acts as business partner by managing expectations and providing guidance and advice regarding assigned product.
It is the individual responsibility of every employee to maintain a current awareness and understanding of appropriate banking laws, regulations, internal policies and procedures, and to comply fully with those laws, regulations, policies and procedures.
WHAT DO YOU NEED TO SUCCEED?
Required Qualifications
Minimum 5 years of product management experience required.
Minimum 3 years of banking experience required.
Minimum 3 years of experience managing medium to large projects required.
Additional Qualifications
Excellent project planning and managerial skills are required to plan, assign and monitor all assigned projects.
Extensive industry/business knowledge necessary.
Displays creativity when designing solutions to problems.
Colleague typically has five to eight years related experience with over two years managing an extensive project(s) and/or large team(s).
Previous experience launching and scaling new products or product enhancements within an Agile framework
Product management experience with creating and managing roadmaps, web UI frameworks, APIs, payment or transactional systems. Experience in product life cycle activities including requirements definition and scoping
Demonstrated ability to influence change, build relationships, communicate effectively, work under pressure, manage multiple priorities and deliver high caliber results
Must be capable of working well independently and in teams
Developing knowledge of data literacy and data analytics
Knowledge of Agile or Waterfall Methodologies, Jira, Confluence (combine with 2nd bullet)
Experience managing transactional products within Treasury Management.
Ideal candidates have a strong understanding of payment systems specific to check products such as Account Reconcilement, Positive Pay and Controlled Disbursement. Additionally, an understanding of electronic transaction processing and emerging digital payment technology will also be considered.
Strong industry knowledge of payment rails end-to-end with particular emphasis on regulatory and risk/compliance focus for domestic and international destinations.
WHAT'S IN IT FOR YOU?
CompensationStarting base salary: $92,114 - $156,880 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
Generous 401(k) company matching contribution
Career Development through Tuition Reimbursement and other internal upskilling and training resources
Valued Time Away benefits including vacation, sick and volunteer time
Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
Career Mobility support from a dedicated recruitment team
Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our https://careers.cnb.com/benefits.
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at https://www.cnb.com/about-us.html.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
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