AmeriCorps Digital Navigator

Twin Cities RISE! • Minneapolis, MN • 1d ago

ABOUT TWIN CITIES R!SE: Twin Cities R!SE is a nonprofit 501(c)3 whose mission is to transform the lives of those impacted by racial or socio-economic barriers through Personal Empowerment, career training, and meaningful employment. Our vision is a community where all individuals, especially people of color, have attained financial independence through employment success. Our 8-week career training programs provide participants with the skills needed to be successful on any job. Our training focuses on individual development, Personal Empowerment, Career Training, and the 21st Century Skills that today s employers are looking for. Graduates of this program typically double or triple their annual income. Our career coaches help participants develop a career plan while providing them with the resources and placement connections needed to achieve their goals. Employers hire TCR graduates because they value that TCR graduates apply their Personal Empowerment skills leading to accountability, responsibility, conflict resolution, positive interaction, attendance and long-term change. They also know TCR graduates receive continued coaching services through the end of the first year of employment and that over 70% of TCR graduates stay at their job 1+ years, well above the general average. Our Personal Empowerment Training curriculum that provides transformative Emotional Intelligence Training has been designed by The Empowerment Institute at Twin Cities R!SE. Not only do our TCR program participants benefit from this training, The Empowerment Institute partners with businesses, schools, universities, and nonprofits to help them create their own empowered cultures within these organizations. JOB PURPOSE: AmeriCorps is a federal agency for national service and volunteerism. Volunteers/members work full-time for a term of about one year and in exchange, receive a living allowance and several other benefits. AmeriCorps members are considered volunteers and are not regular payroll employees. Additional details regarding benefits are included below. Digital Navigators will conduct program participant intakes, design individualized Digital Development Plans and provide digital literacy instruction at host sites and support program participant certification through one-on-one mentorship and group tutoring using Northstar Digital Literacy. They will also update or create digital resource guides and make referrals to program participants based on participant intake self-identified goals. Digital Navigators will evaluate program effectiveness through post-participation follow-up surveys that track 1) program participants increased confidence in digital literacy skills and 2) employment gains. About Digital Navigation Corps Digital Navigation Corps aims to provide digital job readiness skills and create pathways of economic opportunities for adults 16 years and older from low-income and historically under-invested communities. Digital Navigation Corps is an AmeriCorps program of Literacy Minnesota, an organization that connects people to transformative learning, sparks innovation in literacy and mobilizes change. Literacy Minnesota envisions a future where literacy eliminates injustices and strengthens communities. The literacy work that began 50 years ago in Minnesota is now nationwide, providing curriculum, classes, workshops and research to partners and learners. Digital Navigation Corps is Literacy Minnesota s response to the digital skills-gap that impacts communities across the country. Built on a longstanding tradition of service, and pioneering the newest resources in digital learning, Digital Navigation Corps addresses critical digital literacy needs by bringing Digital Navigators to work alongside community members who are striving to reach their professional goals. Digital navigators will support community members through one-on-one mentorship, classroom-based instruction, and resource guide creation and referrals. JOB DETAILS: Department: Education Reports To: Workforce Education and Training Manager Location: Minneapolis Office In-office or Hybrid: Hybrid Full or Part-time: Full-time Term of Service: 1 year PRIMARY DUTIES & RESPONSIBILITIES: Work closely with TCR s Education Services to work cross-functionally with other TCR operating areas to coordinate effective communication strategies and coordinate strategies to maximize outcomes of the educational benchmark targets established for the organization. Assist participants entering TCR programs with learning basic computer skills including; basic typing skill, mouse/keyboard use, database understanding, finding a document and attaching it to an email, and ability to use online systems like job applications, Word, or Google docs. Assist in the development and maintenance of policies and procedures associated with digital literacy. Identify needed policies or policy clarifications to meet the changing needs of participants and the organization. Administer and manage the Digital Literacy program to facilitate virtual and in person learning strategies for the organization. Assist in the development of TCR s Digital Literacy Guide to direct facilitation approaches, policies, and processes aligned to TCR s educational strategy. Develop, coordinate, and implement new program initiatives consistent with the educational strategy and organizational needs of TCR digital Literacy (Northstar). Develop and lead digital literacy assessments with all program applicants before, during, and post cohort completion of career track training. Assess the participants' needs and support them with one-one guidance or classroom digital literacy training based on needs. Facilitate a regularly scheduled digital literacy training which would be done virtually, hybrid, and/or in person. Communicate effectively with TCR Outreach, Education, and Coaching staff to support individual participants before, during, and post cohort completion. Administer and analyze the assessment data gathered and maintain an ongoing profile of TCR participants for strategy development and support. SUPERVISORY RESPONSIBILITIES N/A - This position does not supervise any staff.

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