Teller

Northwest Bank • Edinboro, PA • 1d ago

Reference #: R-101004 Job Description DESCRIPTION

Northwest Tellers are important members of our retail network team because they often have the most interaction with our customers. Northwest Tellers provide an excellent customer service experience by welcoming customers, efficiently processing transactions, resolving problems, providing education service, and uncovering financial needs for referral to the appropriate line of business.

ESSENTIAL FUNCTIONS: Achieve financial wellness activity goals, such as identifying referral opportunities and contributing to the overall office's overall sales performance goals Assist customers and visitors with questions, problem resolution, and other needs. Proactively engage with customers to understand needs and inform them of product/service features and benefits. Refer customers to appropriate team member for complex requests or products/services. Actively engage with and greet customers and take ownership to resolve any customer issues or concerns Balance teller drawer daily and participate/assist in office meetings/huddles, operations meetings, and dual control balancing of vault, ATM, and any other device, as needed Deliver on our North(west) star experience and champion our customer's financial wellness through delivery of exceptional customer experience - both in person, over the phone, and through email communications. Exceptional delivery of our 5 Culture Promises Complete educational training as assigned and self-educate using bank designed programs and applications Have general knowledge of all office systems and software, perform maintenance and possess an in-depth knowledge of bank products, services, and digital offerings Knowledge and adherence to all security and dual control processes Responsible to participate in branch opening and closing tasks as needed Protect the bank from unnecessary risk by following compliance, risk, and operational procedures Work as a team with co-workers to complete daily tasks, demonstrating respect and professionalism, being prompt, and supporting management with special requests as needed Work evening hours and weekends as scheduled, assigned, or necessary Ensure compliance with Northwest's policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment

KNOWLEDGE, SKILLS, & ABILITIES: Ability to establish effective working relationships among team members and participate in solving problems and making decisions Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas Knowledge of computers and the Teller System

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education: High School Diploma or equivalent preferred

Work Experience: Customer service experience preferred Cash handling experience preferred Banking and/or retail experience preferred

All applicants will be screened; however, only those most closely matching the qualifications of the job posting will be contacted. You can check the status of your application by logging back into your account. We appreciate your interest in our position!

Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Similar Jobs

Site Finance Manager & Controller

REXNORD INDUSTRIES LLC • Erie, PA • 1w ago

Finance, Accounting & Banking

Reference #: R25_03007 Summary This Site Finance Manager & Controller is part of the Couplings Division of the Industrial Powertrain Solutions segment. This role is responsible for financial management and controllin...

1w ago

Go to Apply

Accounts Receivable Specialist

Robert Half • Erie, PA • 1w ago

Finance, Accounting & Banking

Description We are looking for a detail-oriented Accounts Receivable Specialist to join our team in Erie, Pennsylvania. In this long-term contract position, you will play a key role in managing financial transactions, en...

1w ago

Go to Apply

Staff Accountant

Robert Half • Erie, PA • 2w ago

Finance, Accounting & Banking

Description Are manufacturer client is looking for a Staff Accountant to join its team in Erie, PA. In this role, you will assist the Plant Controller in various accounting and office administration responsibilities. Thi...

2w ago

Go to Apply

Relationship Banker

First National Bank • Erie, PA • 2w ago

Finance, Accounting & Banking

Reference #: 2025-01390 Primary Office Location:1424 East Grandview Blvd.. Erie, Pennsylvania. 16504. Join our team. Make a difference - for us and for your future. Position Title: Relationship Banker Business Unit: Reta...

2w ago

Go to Apply

Field Surveillance Auditor II - Manufacturing

FM • Erie, PA • 3w ago

Finance, Accounting & Banking

FM Approvals is an international leader in third-party testing and certification services. We test property loss prevention products and services-for use in commercial and industrial facilities-to verify they meet rigoro...

3w ago

Go to Apply

Accounting Clerk

Provider Resources, Inc • Erie, PA • 3w ago

Finance, Accounting & Banking

Reference #: 689bbc71910cc20b95fbf16f Job description Join Provider Resources (PRI)andMake an Impact in Healthcare! At PRI, we're passionate about driving integrityandadvancing quality across the healthcare system.As a t...

3w ago

Go to Apply

Accounts Receivable Clerk

Adecco US, Inc. • Erie, PA • 3w ago

Finance, Accounting & Banking

Adecco is seeking an Accounts Receivable Analyst for a local client in Erie, PA. Apply now for instant consideration! Responsibilities for this Accounts Receivable Analyst job include: ·Preparing and processing all billi...

3w ago

Go to Apply

(USA) Staff Pharmacist (Salary) - Sam's

Walmart • Erie, PA • 1d ago

Hospital & Medical

Position Summary... What you'll do... Provides comprehensive patient care to members by processing and accurately dispensing prescription orders administering immunizations counseling members regarding health care and pr...

1d ago

Go to Apply

Construction Worker - Carpenter

Morton Building Inc. • Meadville, PA • 2d ago

Trucking & Construction

Reference #: CONST009138 Description: Morton Buildings is looking to expand our construction crews and employee owners! Morton Buildings, Inc. is the industry leader in post-frame construction. We have been in business f...

2d ago

Go to Apply

Construction Management Professional 7

CDM Smith • Erie, PA • 2d ago

Trucking & Construction

42571BR Requisition ID: 42571BR Business Unit: TSU Job Description: Plans, manages, and oversees multiple small to medium size construction projects of a routine to moderately complex nature or a single large project or...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.