Deposit Maintenance Specialist I

Bank OZK • Ozark, AR • 1d ago

Job Purpose & Scope

Responsible for reviewing and processing maintenance forms submitted by retail branch staff, preparing and sending bank documentation through DocuSign, and the imaging of bank and customer documents according to bank policy, procedures, and regulatory requirements.

Essential Job Functions

Processes and verifies varying Maintenance forms according to bank policy, procedures, and regulatory requirements

Processes DocuSign requests from retail branch staff and sends follow-up emails

Assists retail branch staff with inquiries related to DocuSign

Responsible for accurately imaging documents submitted by retail branch staff

Provides support to Specialty Business Unit for document imaging

Processes all daily, weekly, monthly Maintenance/DocuSign reports

Performs all other duties as assigned

Knowledge, Skills & Abilities

General knowledge of administrative and clerical procedures

Foundational knowledge of all BANK OZK deposit account @types and product offerings

Foundational knowledge of Certificates of Deposit including interest rates, maturity periods, and CD penalties

Ability to demonstrate excellent customer service skills

Ability to communicate effectively, both verbally and in writing

Ability to adapt effectively to change and repeated interruptions

Ability to work extended hours if necessary

Skill in using computer and Microsoft Office, including Word, Excel, and Outlook

Basic Qualifications

High School diploma or equivalent required.

Minimum of one (1) year of experience with PCs, typing and using the internet required.

Job Expectations

Job Expectations: O perate customary equipment and technology used in a business environment, with or without accommodation.

Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.

EEO Statement

Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.

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