Req ID: RQ206557
Type of Requisition: Regular
Clearance Level Must Be Able to Obtain: None
Public Trust/Other Required: BI Full 6C (T4)
Job Family: Process and Operational Efficiency
Skills:
Collaboration,Innovation,Process Improvements,Quality Management
Certifications:
ITIL 4 Foundation | PeopleCert - PeopleCert
Experience:
8 + years of related experience
US Citizenship Required:
Yes
Job Description:
BUSINESS PROCESS ANALYST PRINCIPAL
Contribute to the strategic direction of the business and support impactful mission outcomes as a Business Process Analyst Principal at GDIT. Here, you'll enable the success of the most critical government missions and the growth of a meaningful career in Process and Operational Efficiency .
MEANINGFUL WORK AND PERSONAL IMPACT
As a Business Process Analyst Principal, the work you'll do at GDIT will be impactful to the mission of the PIVOT-I Program. You will play a crucial role in ensuring quality management and compliance for the program.
Quality Management Program Lead Responsibilities:
Establishing and maintaining an efficient/effective processes to ensure the quality of products and services throughout the program
Reviewing, auditing, and improving program activities and work products for compliance with acceptance criteria including but not limited to Performance Work Statement (PWS), documented processes/ procedures/guidelines, and program standards and procedures
Implementing new processes and/or artifacts from adoption phase to maintenance phase with a high focus on consistency and measure of success
Issuing Corrective and Preventive Actions when there is a major non-compliance with quality or program policies, or should the program fail to meet performance standards
Identifying responsible team member(s) to address audit findings
Participating in root cause analysis and tracking of actions through resolution
Recommending process improvements to the PIVOT-I Team based on best practices identified within and/or outside GDIT, and aid in their implementation
Assisting the PIVOT-I team in resolving quality-issued action items
Ensuring implementation of the appropriate peer review process. Providing QA review of contractual deliverables and other internal documentation based on contract requirements.
Report on QA/QC activities and program compliance to the program senior management
Participating in GDIT Integrated Software Engineering (ISE) Auditors Meeting to report program audit activities status and share best practices and lessons learned
Participating in lifecycle activities such as internal Program Management Reviews (PMRs) and Milestone Reviews
Coordinating with the PIVOT-I Team to determine, document, and track program- specific performance metrics and verify that these metrics are being met
Supporting activities prescribed in the Program Measurement Plan, Configuration Management Plan, and Risk Management Plan
Supporting process tailoring activities to align GDIT processes to contract needs
Maintaining the programs artifact and collaboration repositories per the organization's standard
WHAT YOU'LL NEED TO SUCCEED
Bring your initiative and drive for innovation to GDIT. The Business Process Analyst Principal must have:
? Education: BA/BS degree and 8 years of experience or 12 years of experience in lieu of degree
? Experience: 5+ years
? Technical skills: ITIL Foundation Certification or experience working in an IT Service Management environment preferred (required to have ITIL Certification within 3 months if hired) of related experience
? US citizenship required
? Role requirements:
Working knowledge of CMMI-SVC v3.0 framework and auditing against CMMI-SVC best practices
Configuration Management experience
Risk Management experience
Agile Methodologies experience
Working knowledge of MS Office Suite Products
Creating and maintaining SharePoint sites/Teams Channels with appropriate permission levels for maximum collaboration
Prior experience with SOP repositories
Version/history control
Strong Interpersonal Skills
Courage to question the process to better understand and implement improvements
Solid communication skills - verbal and written
Attention to detail and accuracy
Ability to multitask in a stressful environment
Experience working remotely
Self-starter requiring little direction
Resourceful with an interest in conducting research
Desired Qualifications:
Quality Assurance/Auditor Certification
Certified Scrum Master, Scrum Alliance or SAFe Certified
Change Management Certification
ServiceNow experience
Solid communication skills in a high visibility environment
Ability to interact professionally with all levels of management
GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
? Growth: AI-powered career tool that identifies career steps and learning opportunities
? Support: An internal mobility team focused on helping you achieve your career goals
? Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
? Flexibility: Full-flex work week to own your priorities at work and at home
? Community: Award-winning culture of innovation and a military-friendly workplace
OWN YOUR OPPORTUNITY
Explore a career in program management at GDIT and you'll find endless opportunities to grow alongside colleagues who share your passion for the mission and delivering results.
The likely salary range for this position is $106,250 - $143,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
Join our Talent Community to stay up to date on our career opportunities and events at https://gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
