Data Scientist (AI/ML)
Plano, Texas;Charlotte, North Carolina
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Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for analyzing and interpreting large datasets to uncover potential revenue generation opportunities and develop effective risk management strategies. Key responsibilities include collaborating with key stakeholders to comprehend business problems, utilizing data gathering and analysis techniques to devise solutions, and presenting recommendations based on the findings. Job expectations include demonstrating flexibility, resilience, accountability, a disciplined approach, and a commitment to fostering responsible growth for the enterprise.
?This is a Data Scientist role in Bank of America Erica, Chat and Voice Technology team . The team builds next generation AI and Search platforms for the bank, enabling smart virtual assistants across multiple channels and platforms. This position requires candidate to be well versed with various machine learning algorithms and NLP techniques. Role offers an opportunity to work with seasoned architects, PhDs in Machine Learning and NLP. Several of the team members have been granted multiple patents in the space. Candidate must possess passion for clean code, producing defect free software, ready to jump in and solve complex problems, be able to collaborate with others in a matrixed organization to deliver.
Responsibilities:
Performs business analytics, which includes data analysis, trend identification, and pattern recognition, using advanced techniques (e.g., machine learning, text mining, statistical analysis, etc.) to support decision-making and drive data-driven insights
Applies agile practices for project management, solution development, deployment, and maintenance
Creates and maintains technical documentation, capturing the business requirements and specifications related to the developed analytical solution and its implementation in production
Manages multiple priorities and maintains quality and timeliness of work deliverables such as quantitative models, data science products, data analysis reports, or data visualizations, while exhibiting the ability to work independently and in a team environment
Delivers engaging presentations and engages in both in-person and virtual conversations that effectively communicate technical concepts and analysis results to a diverse set of internal stakeholders, and develops professional relationships to foster collaboration on work deliverables
Mitigates risk by identifying potential issues and developing controls
Researches the latest advances in the fields of data science and artificial intelligence to support business analytics
Develop NLP/AI virtual assistants, Generative AI, and agentic AI solutions
Required Qualifications:
2+ years of experience with machine learning and related techniques
Strong Python development skills
Knowledge of recent developments in AI space including but not limited to transformers, LLMs, Generative AI
Bachelor's degree in Computer Science, Data Science, Mathematics, or related field or equivalent experience
Good understanding of a version control system like git to be able to efficiently collaborate with colleagues.
Adept at leveraging ML/AI techniques to solve critical business problems with good understanding of Supervised, Unsupervised and Reinforcement Learning.
Good interpersonal communication skills for tech and business conversations
Good analytical skills to break down requirements, solve complex problems
Desired Qualifications:
Background in mathematics or statistics
Experience working on Java based applications
Experience building restful web services
Experience with NoSQL databases like Cassandra
Experience with open source search engines like SOLR, elasticsearch
Experience working in agile teams
Skills:
Adaptability
Attention to Detail
Business Analytics
Technical Documentation
Written Communications
Agile Practices
Application Development
Collaboration
Data Visualization
DevOps Practices
Artificial Intelligence/Machine Learning
Networking
Policies, Procedures, and Guidelines Management
Presentation Skills
Risk Management
Shift:
1st shift (United States of America)
Hours Per Week:
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRights6.12.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
