Location:
4910 Tiedeman Road - Brooklyn, Ohio 44144
Job Description Summary
Influences a cross-functional team in optimization of application capabilities & business processes. Provide Business Analysis and Project/Product support for the development, enhancement, quality assessment, and on-going support of the relevant lines of business (LOBs). Leads requirements management activities.
Job Responsibilities
Utilize industry trends to influence requirements for new application features and enhancements that are consistent with strategic priorities.
Significantly contributes to the design process to ensure it supports business requirements and an optimized user experience.
Capture requirements for a highly complex system and/or multiple systems across multiple stakeholders; understands and applies to various project and software delivery methodologies.
Translate business requirements into technical requirements considering multiple users, risks, and/or impact scenarios and convey with appropriate level of detail to the development team.
Apply expertise of the business and its trajectory and work with technical and business teams to support business objectives and align to the roadmap.
Work with quality assurance team to develop project testing strategy. Support and/or participate in user acceptance testing to ensure quality in application releases and user experience.
Advises on security, risk management, and IT process principles and escalate to appropriate team(s) as needed. Partners effectively with security and risk teams to ensure tech portfolio changes adhere to standards.
Required Qualifications
Minimum of 5 years of experience in a business analyst or related role
Must demonstrate business analyst / requirement management experience with large, complex technology projects (software, hardware, infrastructure implementations)
Experience with both waterfall and agile project methodologies
Understanding of Corporate Information Security (CIS) and security concepts, including authentication services, preferred
Bachelor's Degree or equivalent work experience required
Technical/Foundational Skills Competency
Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision. Extensive Experience
Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems. Extensive Experience
Effective Communications: Understanding of effective communication concepts, tools, and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Extensive Experience
Strategic Thinking: Knowledge of the importance of "big picture" thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for the organization. Working Knowledge
Process Improvement: Understanding and insight into evaluating current product quality and production methods and ability to maintain focus on the continuous improvement of processes, products, and services. Extensive Experience
Core Application Systems: Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations. Extensive Experience
Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions. Extensive Experience
Cross-Team Integration: Understanding of the importance of inter-team collaboration in breaking down silos and achieving business results; ability to lead employees from various functions to communicate, coordinate work across divisions, and collaborate in solving problems as one team. Extensive Experience
Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization. Extensive Experience
Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties. The candidate will work in office partially each week per the expectations set by management.
COMPENSATION AND BENEFITS
The Senior IT Business Analyst position is eligible to earn a base salary in the range of $79,000.00 to $115,000.00 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.
Please click here (http://www.key.com/kco/images/Key\Benefit\Eligibility_Chart.pdf) for a list of benefits for which this position is eligible.
Job Posting Expiration Date: 09/09/2025
KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.
KeyBank is an organization collectively committed to helping you unlock your potential and discover what truly drives you. Working here means sharing our purpose to help our clients, colleagues, and communities thrive. You'll find genuinely supportive teammates, a flexible, inclusive work environment, challenging projects, accessible leaders, and opportunities to grow in your position and your career. For 200 years, Key has opened doors in our communities. Let us open one for you.
