Administrative Assistant

Mental Health Association of Greater Spf • Holyoke, MA • 1d ago

Administrative Assistant On-siteRecovery & HousingFull time Holyoke,
Massachusetts, United States Description MHA is seeking an
Administrative Assistant to join one of our GRIT locations; a 16-bed
program dedicated to supporting LGBTQ+ individuals with co-occurring
substance use and mental health needs. The position provides
administrative professional responsibility, alongside the management
team in a residential rehabilitation setting. Responsibilities will
include registering new individuals seeking services, maintaining
employee compliance, conduct daily and monthly billing services, and
utilization of an electronic health record and electronic billing
system. The Administrative Assistant will work with the management team
to design and implement office needs of the program. Schedule: M-F 9am -
5pm Essential Functions/Position Responsibilities: 1. Work
collaboratively with individuals and community referral sources seeking
services, register new individuals into the electronic health record. 2.
Work with vendors to coordinate deliveries, purchases and maintenance.
Take meeting minutes for relevant meetings. 4. Schedule meetings and
appointments with other departments, vendors and other relevant parties.
Update electronic health record with applicable information in a
timely manner. 6. Verify insurance eligibility utilizing internet and
telephonic sources. Preparation, data entry and submission of billing
information in a timely manner. 7. Act as a liaison to other departments
and administrative professionals across the agency. 8. Assist with the
teaching of administrative processes to supervisors and staff. 9. Make
copies, compile reports and data. 10. Work collaboratively with the
Program Director, Vice President of Clinical Operations and Fiscal
Department to assure all aspects of third-party verification,
documentation, coding and billing in a timely manner. 11. Scan
documentation and upload to the electronic health record in a timely
manner. 12. Complete required documentation in a timely manner, meeting
regulatory standards. 13. Work collaboratively with members of the
interdisciplinary team. 14. Actively participate in all licensing and
accreditation processes. 15. Promote and integrate agency mission,
values, philosophy and principles. 16. Perform other similar duties as
assigned by the Program Director. Requirements Experienced customer
service professional, skilled in front desk management, insurance
eligibility verification, use of electronic health record system and
proficient in computer systems. Must be at least 21 years old Must have
a high school diploma or GED Physical Demands and Work Environment While
performing the responsibilities of this job, the employee is required to
speak and hear. They may sit for extended periods of time, stand, walk,
and bend over. Occasionally may reach overhead. Employee must grasp,
push, pull and move objects not exceeding 20 lbs. Vision abilities
required by this job include visual inspection, visual perception,
eye/hand coordination, ability to see and read a computer screen and
printed matter with or without vision aids. Hear and understand speech
at normal indoor and outdoor levels, and on the telephone. Work is
normally performed in a typical interior/office work environment with
typical office noise and other disruption or in a participant\'s
residence. Job requires occasional driving to programs to work with
participants and staff. Benefits Health Care Plan (Medical, Dental &
Vision) Retirement Plan (403B, IRA) Life Insurance (Basic, Voluntary &
AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave
(Maternity, Paternity) Long Term Disability

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