Asst Mgr: Lift Operations

Vail Resorts • Ludlow, VT • 3d ago

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons MORE employee discounts on lodging, food, gear, and mountain shuttles 401(k) Retirement Plan Employee Assistance Program Excellent training and professional development Referral Program

To Learn More, please review the Benefits Eligibility Summary (https://jobs.vailresortscareers.com/content/Perks-and-Benefits/?locale=en_US)

Job Summary:

The Assistant Manager of Lift Experience will provide leadership, management and direction to the Lift Experience department. Together with the Mountain Operations leadership team, this position will help ensure the overall success of daily operations, staff development, and future on-mountain planning and strategies that will drive our safety culture as well as guest and employee satisfaction.

The Assistant Manager of Lift Experience will oversee staff, ropeway systems, and conveyors. They will also play an important role in developing and maintaining a safe, inclusive work environment. Training, ordering, inventory, and coordinating with the various departments are also important aspects of this position.

Job Specifications

Outlet: Okemo Mountain Resort

Starting Wage: $52,000.00 - $63,814

Employment Type: Winter Seasonal 2025/2026

Shift Type: Full Time hours available

Minimum Age: At least 18 years of age

Housing Availability: No

Job Responsibilities:

Oversee the management and administration of our Lift Experience and Mountain Coaster team to produce an exceptional guest and employee experience

Coach and motivate to ensure employees are aligned with Vail Resorts goals, values, and core competencies.

Maintain an "expert level" status of lift experience functions, being proactive with industry trends within Vail Resorts and within the industry as a whole

Be a leader in the effort to improve safety within mountain operations with the goal of reducing/eliminating worker and guest injury. Coordinate closely with the Manager of Health & Safety.

Prioritize and adapt in a constantly changing business and environmental setting

Build strong, positive relationships with key managers outside the scope of direct reports

Oversee and perform preventive maintenance activities

Develop maintenance routines and procedures

Manage various projects assigned by the Manager & Director of Mountain Operations

Responsible for the hiring, training, and development of all lift experience personnel

Assure that all records required by Okemo Mountain Resort and the authorities having jurisdiction are maintained and kept up-to-date including all operational procedures, operational logs and incidents

Responsible for conducting training, Lift Experience Dept. Policies, Vail Resorts policies, and ensuring paperwork & procedures are completed in a timely manner

Actively participate in the Vail Resorts Lift Experience Best Practice Group

Able to work weekends and holidays

Job Requirements:

Strong management, communication, leadership and team building skills, skiing/riding ability, must be able to work in extreme weather conditions (winter/summer)

Strong guest service focus experince

Strong computer skills including Microsoft applications

Valid driver's license required

3-5 years supervisory experience in a related field preferred

Positive, solutions-oriented leadership

Experience with internal administrative platforms preferred including Legion, RPOS, PeopleSoft-HR

The expected pay range is $52,000.00 - $63,814. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 510990

Reference Date: 08/26/2025

Job Code Function: Lift Operations

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