Working Title: Application Support Specialist
Job Class: Information Technology Specialist 4
Agency: Minnesota IT Services
Job ID : 88427
Lo cation : St. Paul
Telework Eligible : Yes #LI-Hybrid
Full/Part Time : Full-Time
Regular/Temporary : Unlimited
Who May Apply : Open to all qualified job seekers
Date Posted : 08/30/2025
Closing Date : 09/05/2025
Hiring Agency/Seniority Unit : Minnesota IT Services
Division/Unit : Department of Administration
Work Shift/Work Hours : Day
Days of Work : Monday - Friday
Travel Required : No
Salary Range: $36.52 - $60.24 / hourly; $76,253 - $125,781 / annually
Job Class Option : Application
Classified Status : Classified
Bargaining Unit/Union : 214 - Professional Employees (MAPE)
FLSA Status : Exempt - Administrative
Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Join the 2,800+ professionals of Minnesota IT Services (https://mn.gov/mnit/about-mnit/careers/) (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at the Minnesota Department of Administration. MNIT Administration supports systems that power the agency's diverse responsibilities, including insurance/risk management, procurement, construction projects, leases, and state property maintenance.
Join Minnesota IT Services (MNIT) and the Minnesota Department of Administration (Admin) as an Application Support Specialist, where you'll lead IT support and development for key databases and websites within Admin's Risk Management Division (RMD). Your role will involve providing leadership, expertise, and training to ensure the smooth operation of critical applications, aiding managerial decision-making, and enhancing communication within the division.
You'll also guide and support other staff, oversee the planning and deployment of data systems, and contribute to the overall mission of Admin. Admin operates the state government's insurance program, including workers' compensation and safety programs, and provides a range of services such as disability management, return-to-work programs, and risk management consulting.
This position offers the opportunity to make a significant impact on the safety and well-being of state employees and agencies, work in a collaborative environment, and pursue professional growth. If you're ready for a challenging and rewarding role, apply today and join us in serving the state of Minnesota!
This position requires an employee to be onsite at 50 Sherburne Ave, St. Paul, Minnesota at least 50% of the time, with some opportunity to perform work from a telework location. Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for Minnesota IT Services is available on a limited basis. Employees will be required to meet current telework eligibility requirements
Minimum Qualifications
Candidates must clearly demonstrate all of the following qualifications in their resume. Resume tips here. (https://mn.gov/mnit/about-mnit/careers/hiringprocess.jsp) :
Position requires a minimum of four (4) years of experience in performing IT application support functions.
Experience must include:
Business Application and Database Management, including:
Project Planning
Requirement and Design
Overseeing Development
Testing
Implementation
Managing the lifecycle of business applications
Ability to build and maintain strong relationships with technical staff, management, business leaders, SMEs, and vendor representatives
Problem resolution and troubleshooting application issues
Working with 3 rd party vendors, in particular, application providers/vendors
Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.
Customer service skills that include active listening, empathy, and problem-solving.
A master's degree in Information Technology or an IT related field substitutes for three (3) years of experience, OR an IT related bachelor's degree substitutes for two (2) years, OR an IT related associate's degree substitutes for one (1) year.
Preferred Qualifications
Competency in cloud-based computing, such as Microsoft Azure.
Configuring and troubleshooting cloud services and managing the lifecycle of agency applications in a cloud environment.
Proficiency in database management systems and data analysis tools.
Knowledge of security control system configuration and parameters.
Knowledge of and experience with insurance underwriting and claims, workers compensation, and risk management/safety programs.
Additional Requirements
It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:
SEMA4 Records Check (applies to current and past state employees only)
Criminal History Check
Reference Check
Social Security and Address Verification
Education Verification
Other legally required checks
Minnesota IT Services does not participate in E-Verify. Minnesota IT Services will not sponsor applicant for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.
