Shift Lead

Walgreens • Deerfield, IL • 18h ago

Job Description:

Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.

Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.

Models and delivers a distinctive and delightful customer experience.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Responsible for holding store keys to open and close without management as necessary.

Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.

Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.

Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).

Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.

Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.

Assist with ensuring the Outdate program is followed with team members.

Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.

Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Assist at Pharmacy out window as requested.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Responsible for bag checks of team members before leaving the store.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager.

Communications

Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.

Reports disciplinary issues and customer complaints to management.

Job ID: 1667759BR

Title: Shift Lead

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 780 WAUKEGAN RD,DEERFIELD,IL,60015

Full District Office Address: 780 WAUKEGAN RD,DEERFIELD,IL,60015-04305-05045-S

External Basic Qualifications:

One year of prior leadership, supervisory, or retail key holder work experience.

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Preferred Qualifications:

Prefer the knowledge of store inventory control.

We will consider employment of qualified applicants with arrest and conviction records.

Obtains and maintains valid PTCB certification or pharmacy license as required by state.An Equal Opportunity Employer, including disability/veterans.The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 05045-DEERFIELD IL

Similar Jobs

District Manager - Chicago Suburbs

Starbucks • Schaumburg, IL • 59min ago

Retail & Hospitality

Now Brewing - Future Leaders! #tobeapartner As a District Manager you enjoy the journey of developing extraordinary Store Managers, creating great customer experiences, impacting growth across Starbucks stores and being...

59min ago

Go to Apply

Assistant Manager II

Dollar Tree • Des Plaines, IL • 13h ago

Retail & Hospitality

We're seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-t...

13h ago

Go to Apply

Seasonal Retail Customer Service Team Member

Michaels • Lincolnwood, IL • 18h ago

Retail & Hospitality

Store - CHI-GURNEE, IL Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading a...

18h ago

Go to Apply

Restaurant Shift Manager

Shake Shack • Vernon Hills, IL • 3d ago

Retail & Hospitality

Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing th...

3d ago

Go to Apply

Restaurant Manager

Shake Shack • Vernon Hills, IL • 3d ago

Retail & Hospitality

3d ago

Go to Apply

Retail Sales Representative

MarketSource • Glenview, IL • 3d ago

Retail & Hospitality

131180BRTitle:Retail Sales RepresentativeJob Description: Retail Sales Representative - Part Time MarketSource, Inc. is a premier provider of integrated sales & marketing solutions to Fortune 500 companies. We offer...

3d ago

Go to Apply

Restaurant Crewmember - Closing Shifts

Raising Cane's • Morton Grove, IL • 4d ago

Retail & Hospitality

Starting hiring pay: 16 Restaurant Crewmembers at Raising Cane's will wear many hats (including a Raising Cane's hat) while working hard and having fun as a critical part of the Restaurant team. We are hiring immediately...

4d ago

Go to Apply

Retail Market Manager

Comcast • Schaumburg, IL • 4d ago

Retail & Hospitality

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascin...

4d ago

Go to Apply

Hotel Valet Driver - The Graduate Evanston - $15 per hour

Towne Park • Evanston, IL • 4d ago

Retail & Hospitality

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experience...

4d ago

Go to Apply

Wireless Retail Sales Associate - W1735

OSL Retail Services • Wheeling, IL • 4d ago

Retail & Hospitality

Overview Ready to unlock unlimited earning potential? You will have unlimited earning potential with $15/hour base pay and uncapped commission! Employees earn $18/hour just hitting minimum expectations and top performers...

4d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.