Retail Wireless Consultant

T-Mobile USA, Inc • Pleasant Prairie, WI • 1d ago

JOB REQUIREMENTS: At T-Mobile, we invest in YOU! Our Total Rewards
Package ensures that employees get the same big love we give our
customers. All team members receive a competitive base salary and
compensation package - this is Total Rewards. Employees enjoy multiple
wealth-building opportunities through our annual stock grant, employee
stock purchase plan, 401(k), and access to free, year-round money
coaches. That\'s how we\'re UNSTOPPABLE for our employees! Job Overview
Mobile Experts (ME) work as part of a Retail Team of Experts to bring
the T-Mobile brand to life. They live and breathe T-Mobile! They\'re
brand ambassadors who create energy and excitement around our products
and services. They are obsessed with the connected world and thrive in a
fast-paced environment, where technology innovations, customer needs and
the Retail experience are continuously evolving. They immerse themselves
in meaningful connections with our customers, and their ability to build
new and deepen existing relationships is unmatched across the wireless
industry. They\'re experts in uncovering our customers\' needs and have
a passion to educate, demonstrate and recommend device and service
solutions. Mobile Experts Do It the Right Way, meeting performance
targets including sales, customer experience, and quality of sale
metrics. Job Responsibilities: Serving and selling to our customers,
while providing a best in class customer experience and building loyalty
Consistently leverages digital tools in interactions and onboarding
Completes training on T-Mobile in-store experience, new skills and
processes, knowledge of systems and reference resources Makes the most
of their time on shift, consistently seeking out information between
customers, learning about innovations in wireless and technology
Partners with T-Mobile employees across channels, including business and
customer service Education and Work Experience: High School Diploma/GED
(Required) 6 months of customer service and/or sales experience, Retail
environment preferred Preferred Knowledge, Skills and Abilities:
Customer Satisfaction Passionate customer advocate with the desire to be
yourself when connecting and having fun with our customers. Effective at
balancing customer... For full info follow application link. EOE
Statement We Take Equal Opportunity Seriously - By Choice T-Mobile USA,
Inc. is an Equal Opportunity Employer. All decisions concerning the
employment relationship will be made without regard to age, race, color,
religion, creed, sex, sexual orientation, gender identity or expression,
national origin, marital status, veteran status, the presence of any
physical or mental disability, or any other status or characteristic
protected by federal, state, or local law. Discrimination or harassment
based upon any of these factors is wholly inconsistent with our Company
values and will not be tolerated. Furthermore, such discrimination or
harassment may violate federal, state, or local law. ***
APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/E185DE3C30D4429C

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