Loan Officer Assistant - Retail

City National Bank • Olympia, WA • 23h ago

EXTERNAL LOAN OFFICER ASSISTANT- MORTGAGE BANKING

WHAT IS THE OPPORTUNITY?

An external mortgage loan officer assistant (LOA) provides support to one or more mortgage loan officers by handling administrative tasks, assisting in the loan application process, and ensuring smooth communication between all parties involved. The loan officer assistant is responsible for the identification and receipt of all supporting documentation needed in the file as well as coordination with the operational support team to drive a successful customer experience. The LOA is primarily responsible for daily pipeline management, basic communication with the customer and all parties in the transaction, and notification to the senior loan officer of all progress and/or risk items.Must be in good standing under "The Secure and Fair Enforcement for Mortgage Licensing Act of 2008" (Safe Act) and must be registered/licensed with the "Nationwide Mortgage Licensing System and Registry"; or must be able to be registered under the Safe Act. Must remain in good standing under the Safe Act.

WHAT WILL YOU DO?

Assist the mortgage loan officer with the day-to-day administrative tasks, including managing calendars, scheduling appointments, and handling correspondence.

Prepare and review loan applications and documentations to ensure accuracy and completeness before submission to underwriting

Provide exceptional customer service by addressing client questions and concerns throughout the loan process. Assist clients in understanding the mortgage process and the documentation required comments sharing they feel supported and informed throughout.

organize and maintain files, records, and databases related to the mortgage loan applications

Assists the Loan Officer in submitting conditions, monitoring expiration date on credit commitments.

Contacts borrowers directly for additional information related to loan requests including documentation require to meet conditions necessary to complete the successful closing of the loan.

Provide ongoing support for compliance with all applicable laws, regulations and administrative duties.

Answers calls from borrowers, escrow, title, agents etc. regarding status and general questions throughout the process of the loan.

Maintains a proactive commitment to established Bank programs, such as Customer first, Community Reinvestment Act (CRA) and Equal Employment Opportunity.

WHAT DO YOU NEED TO SUCCEED?

Required Qualifications

H.S. Diploma

Bachelor's Degree Preferred

Minimum 5 year of Customer Service experience or financial experience

Must be in good standing under "The Secure and Fair Enforcement for Mortgage Licensing Act of 2008" (Safe Act) and must be registered/licensed with the "Nationwide Mortgage Licensing System and Registry"; or must be able to be registered under the Safe Act. Must remain in good standing under the Safe Act.

Additional Qualifications

Excellent verbal and written communication skills. Must have good analytical skills and the ability to pay close attention to detail.

Utilizes independent judgment under general supervision.

May interact with clients, and occasionally with vendors and other outside lending institutions to obtain information and/or request documents.

Considerable knowledge of the job and the practical application to problems and situations ordinarily encountered.

WHAT'S IN IT FOR YOU?

Compensation

Starting base salary: $50,000 - $60,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

Benefits and Perks

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:

Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date

Generous 401(k) company matching contribution

Career Development through Tuition Reimbursement and other internal upskilling and training resources

Valued Time Away benefits including vacation, sick and volunteer time

Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs

Career Mobility support from a dedicated recruitment team

Colleague Resource Groups to support networking and community engagement

Get a more detailed look at our https://careers.cnb.com/benefits.

ABOUT US

Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at https://www.cnb.com/about-us.html.

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.

Similar Jobs

Mortgage Loan Officer - Retail

City National Bank • Olympia, WA • 22h ago

Retail & Hospitality

EXTERNAL LOAN OFFICER- MORTGAGE BANKING WHAT IS THE OPPORTUNITY? The external mortgage loan officer is responsible for originating residential mortgage loans by developing business relationships with real estate professi...

22h ago

Go to Apply

Retail Merchandiser

SAS Retail Services LLC • Olympia, WA • 1d ago

Retail & Hospitality

We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining SAS Retail Services, an Advantage Solutio...

1d ago

Go to Apply

Maintenance Supervisor

Georgia-Pacific • Olympia, WA • 4d ago

Retail & Hospitality

Georgia-Pacific, LLC is now hiring a Maintenance Supervisor for our Olympia, WA Corrugated facility.The ideal candidate will be a self-driven individual with a passion for excellence in safety, continuous improvement, ma...

4d ago

Go to Apply

(Remote) Manager Global Service Delivery Operations - Casualty Claims

Sedgwick • Olympia, WA • 4d ago

Retail & Hospitality

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experi...

4d ago

Go to Apply

Greenhouse Gas Data Integration and Modeling Scientist (Natural Resource Scientist 3)

Department of Ecology • Lacey, WA • 5d ago

Retail & Hospitality

** Keeping Washington Clean and Evergreen** The Department of Ecology is hiring a Greenhouse Gas Data Integration and Modeling Scientist (Natural Resource Scientist 3) position within the Climate Pollution Reduction Prog...

5d ago

Go to Apply

Lead Cook - Evergreen State College

ARAMARK • Olympia, WA • 5d ago

Retail & Hospitality

Job Description The Lead Cook is responsible for cooking and preparing food using standard recipes and production guidelines while following food safety, food handling, and sanitation procedures. The individual in this r...

5d ago

Go to Apply

Cook - Evergreen State College

ARAMARK • Olympia, WA • 5d ago

Retail & Hospitality

Job Description Do you love to cook? Are you passionate about food? As a Cook on our team, you?ll help bring recipes to life while being able to flex your creativity! Surrounded by fresh ingredients and the best equipmen...

5d ago

Go to Apply

Salesforce Engineer, Application Development and Maintenance

Cardinal Health • Olympia, WA • 1w ago

Retail & Hospitality

What Application Development & Maintenance contributes to Cardinal Health Information Technology oversees the effective development, delivery, and operation of computing and information services. This function antici...

1w ago

Go to Apply

Food Service Worker - Evergreen State College

ARAMARK • Olympia, WA • 1w ago

Retail & Hospitality

Job Description The Food Service Worker will assist the manager with food/meal preparation; maintain cash receipts and meal records. Assist manager in completing daily reports. Maintain high standards of quality in food...

1w ago

Go to Apply

Retail Merchandiser

Acosta Group • Olympia, WA • 1w ago

Retail & Hospitality

Retail Merchandiser General Information Company: CRO-US Location: OLYMPIA, Washington, 98501 Ref #: 108863 Function: Merchandising Employment Duration: Part-time Description and Requirements CROSSMARK is seeking an energ...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.