Patient Services Representative

York County Community Action Corporation • Sanford, ME • 3d ago

This job was posted by https://joblink.maine.gov : For more information, please see: https://joblink.maine.gov/jobs/1248263

Nasson Health Care\ A Division of York County Community Action Corp.

Nasson Health Care is a Federally Qualified Health Center with clinical sites in Springvale and Biddeford, Maine. We serve York County and neighboring communities through provision of fully integrated medical, dental and behavioral health care.

Patient Services Representative\ 40 hours/week; 52 weeks/year

The Patient Services Representative works collaboratively with a team of health professionals to support provision of comprehensive primary care, utilizing the Patient-Centered Medical Home framework of care delivery. Performs a variety of administrative support duties related to patient registration, appointment scheduling, appointment check-in and check-out, the call center and patient accounts management. Responsible for managing all incoming communications when in call center. Carries out new patient registration, runs reports as needed and scans documents. Provides patients with clear explanations of health center services offered and eligibility.

One year of experience in a medical or dental practice is preferred. Oral and written communication skills at a level typically acquired through at least a high school education. Strong computer skills with proficiency in Microsoft Word, Excel, Outlook and one Meaningful Use-certified electronic medical record system preferred. NextGen experience preferred. Capability to perform effectively under pressure, practice strong organizational skills and prioritize multiple time-sensitive tasks. Ability to be task oriented and patient focused; in possession of excellent phone and customer service skills.

Must show proof of immunity or have been immunized for MMR, Hep B, Influenza (required annually) and the COVID primary series.

Benefits:

*Health, dental, vision and basic life insurance; HRA; Income protection; FSA; 403(b); PTO; Paid holidays; Employee Assistance Program

*To be considered, please include a cover letter with your resume. Completed application packets may be reviewed upon receipt.

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