Operations Manager

Maxim Healthcare • Plains, PA • 3d ago

Maxim Healthcare is hiring an Operations Manager to manage and lead the complete operations of our Wilkes-Barre, PA office.

The Operations Manager has an integral role in the ongoing education of clients, physicians, case managers and community members regarding the functions and benefits of health care services. Additionally, the Operations Manager leads the quality improvement process, program development, and contracting with new customers while maintaining compliance with all reimbursement guidelines, as well as Maxim policy and procedures.

Why Join Maxim:

Competitive pay & weekly paychecks

Health, dental, vision, and life insurance

401(k) savings plan with company matching

Employee discount program; partnered with hundreds of vendors nationwide

Awards and recognition program

Opportunity for career advancement

Comprehensive training and mentorship program

Essential Duties and Responsibilities:

Responsible for fiscal planning, budgeting, and management with the office teams to maintain adequate cost controls ensuring the provision of adequate staffing, services, and resources

Capable of proactively selling the complete range of Maxim's services to current and potential clients, customers, and local healthcare facilities

Build relationships and effectively communicates with patients, referral sources, case managers, physicians, other members of the health care team, and community members

Creates and executes strategic business development plans

Responsible for developing and leading the overall Recruitment strategy

Responsible for establishing and maintaining an ongoing Quality Improvement Program

Responsible for implementing ongoing process improvement

Promotes and ensures attainment of assigned clinical and operational metrics

Oversee hiring, on-boarding and maintenance of requirements for qualified personnel

Responsible for compliant management of patient care from referral through discharge

Provides ongoing development support for direct reports and others and provide opportunities for growth and improvement

Minimum Requirements:

Bachelor's Degree in Business/Marketing/Communications/Provider Relations (check state specific), and/or graduate of an accredited school of nursing, BSN preferred

Preferred two (2) years of training and experience in health service administration and/or Public Health or Home Health Nursing

Preferred one (1) year of supervisory or administrative experience in home health care or related health care programs

Knowledge of home care requirements and third-party reimbursement

Ability to effectively elicit/provide information to and from appropriate individuals (including, but not limited to, supervisors, co-workers, clients) via strong communication skills; proficiency in the English language may be required

Computer proficiency including Microsoft Office suite (Word, Excel, etc)

Wage/Salary Information:

Base Salary of $80,000 plus an annual bonus potential of $25,000 to be paid quarterly

Maxim Benefits:

Health and Wellness Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical) and Health Advocate Employee Assistance Program

Retirement and Financial Security: Employee Assistance Program, Health Savings Account, 401(k) + Company Match, Profit Sharing, Short and Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death & Dismemberment Insurance, Voluntary Group Life Insurance and Supplemental Accidental Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance discounts, Pet Insurance and Legal benefits

Lifestyle Benefits: Paid Time Off and Company Paid Holidays, Transportation Benefits, Educational Assistance Program, College Partnership Program and Employee Discount Program

*Benefit eligibility is dependent on employment status.

About Maxim Healthcare

Maxim Healthcare has been making a difference in the lives of our patients, caregivers, employees and communities for more than 30 years. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care, and filling critical healthcare needs makes us a trusted partner wherever care is needed.

Maxim Healthcare, Inc. ("Maxim") is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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