Office Assistant I 2025-02146
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Office Assistant I 2025-02146
Salary
$2,714.39 Monthly
Location
Cheyenne, WY
Job Type
Permanent Full-time
Job Number
2025-02146
Department
Department Of Family Services
Division
Social Services Division
Opening Date
08/29/2025
Closing Date
Continuous
FLSA
Non-Exempt
Job Classification
BAAS03
Description
Benefits
Questions
Description and Functions
Open Until Filled
GENERAL DESCRIPTION:
Provide the highest customer service standard while performing various administrative and clerical duties, which assist in the operations and processes of the agency.
We believe our employees are our most valuable asset. That's why we offer:
-Competitive Compensation
-Health, Dental, and Vision Insurance
-State Retirement plan
-Paid vacation, sick leave, and holidays
Human Resource Contact: Michelle Johnson /michelle.johnson@wyo.gov
ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function that may be performed in the job level.
Prepares, proofreads, and edits routine correspondence, reports, tables, and records.
Processes and reviews routine paperwork and/or enters data into a department log or database.
Maintains department records system, including filing, scanning, retrieving, and archiving documents, researching files, etc.
Prepares and collects timesheets for the department or office.
Makes arithmetic calculations; prepares and codes billings; verifies receipts.
Greets and directs a high volume of visitors, deliveries, and the general public.
Makes calls and answers telephones and may route calls to appropriate staff.
With appropriate information, responds to requests for information, makes referrals, and resolves customer complaints. This may involve research or agency specialized knowledge.
Processes and distributes all incoming mail; prepares mailings.
Orders, receives, stores, and distributes supplies; maintains inventory.
Maintains calendars, makes appointments and travel arrangements, and arranges meeting rooms.
Provides customer service, as they are often the first point of contact for an agency.
Assist staff with travel arrangements.
Maintains files and reference manuals/materials.
Performs some functions such as monitoring budgets, expenses, purchase orders, contracts, or preparing vouchers.
Because of the specialized nature of the job, you may be required to train/guide others in an agency-specific process.
Monitors pertinent office equipment such as computers, phone systems, etc., coordinating maintenance, etc.
Reviews and verifies data.
Responsible for assisting in the review, research, and development of materials and documents.
Explains or interprets procedures.
Qualifications
PREFERENCES:
Preference may be given to applicants who are detail-oriented, multi-task capable, organized, and able to prioritize, good verbal and written communicators, and have customer service experience.
KNOWLEDGE:
Knowledge of office procedures, filing, alphabetizing, English language, and arithmetic.
Knowledge of modern office practices, procedures, and equipment.
Knowledge of word processing, spreadsheet, and email programs.
Knowledge of assembling, sorting, and distributing documents.
Knowledge of reviewing and editing documents for accuracy and completeness.
Knowledge of methods used to tactfully deal with the public.
Knowledge of telephone etiquette and coordinating telephone and visitor traffic.
Knowledge of the preparation of records, reports, and correspondence.
Knowledge of agency policies and procedures.
MINIMUM QUALIFICATIONS:
Education:
High School Diploma
Experience:
0-2 years of progressive work experience (typically in Business Office Communications)
OR
Education & Experience Substitution:
1-3 years of progressive work experience (typically in Business Office Communications)
Certificates, Licenses, Registrations:
None
Necessary Special Requirements
PHYSICAL WORKING CONDITIONS:
Typically, the employee may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying light items, driving an automobile, etc.
Special physical demands are not required to perform the work.
NOTES:
FLSA: Non-Exempt
All positions within the Department of Family Services will require a background information check, including the taking of fingerprints, which will be completed through the Wyoming Department of Criminal Investigation, the Department of Family Services, and the Federal Bureau of Investigation for every successful applicant.
Supplemental Information
049- Department of Family Services - Social Services Division
Clickhere (https://ai.wyo.gov/divisions/human-resources/consultative-services/compensation/pay-tables-salary-averages) to view the State of Wyoming Classification and Pay Structure.
URL:http://agency.governmentjobs.com/wyoming/default.cfm
The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.
Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.
Working for the State of Wyoming provides employees with a range of valuable benefits and offers a fulfilling career path. Employees enjoy comprehensive healthcare coverage, including medical, dental, and vision plans, ensuring their well-being and that of their families. Additionally, the state offers multiple retirement plans, which provide financial security and stability for employees once their career in public services comes to an end. the state recognizes the importance of personal time and offers generous paid time off and flexible arrangements, allowing employees to recharge, take care of personal matters, and maintain a healthy work-life integration.
There are many benefits to living and working in Wyoming. Beautiful country with wide-open spaces, clean air, great recreational activities, and no State income tax to mention a few!
Click here (https://ai.wyo.gov/for-job-seekers) to learn more!
