Back to Jobs search

BMV Customer Service Representative

State of Indiana • Marion, IN • 1d ago

Date Posted: Aug 29, 2025

Requisition ID: 464978

Location:

Marion, IN, US, 46953

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Bureau of Motor Vehicles (BMV):

The Indiana Bureau of Motor Vehicles has been named one of Indiana's 2023 Top Workplaces by its employees.

Our mission is to serve all Hoosiers by providing best-in-class driver and vehicle services in a timely and accurate manner while ensuring security and transparency. The BMV team works throughout the state of Indiana and is dedicated to fostering an environment where we:

Invest in our employees

Engage our customers

Provide sustainable systems

Embrace product innovation

Role Overview:

Customer Service Representatives are the frontline contact for the Bureau of Motor Vehicles. You will provide timely and accurate customer service utilizing good communication skills, computer skills, and on-the-job training. You will assist Hoosiers with a broad scope of BMV needs.

This position will serve at the Marion, Indiana, BMV Branch Office. Your work schedule will be within these BMV branch hours:

Sunday: Closed

Monday: Closed

Tuesday: 9:00 am - 6:30 pm

Wednesday: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Saturday: 9:00 am - 12:30 pm

Salary:

The salary for this position traditionally starts at $15.17 an hour.

Use our Compensation Calculator (https://in.accessgov.com/spd/Forms/Page/spd/compensation-calculator/) to view the total compensation package.

A Day in the Life:

The essential functions of this role are:

Use your job knowledge to conduct customer transactions

Answer customers' questions and provide guidance

Assist with the daily opening and closing of the branch

Check transactions to ensure accuracy, timeliness, and proper accounting

Work with leadership to resolve escalated customer concerns and system problems

File applications as completed throughout the day

The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time.

What You'll Need for Success:

You must meet the following requirements to be considered for employment:

High school diploma or equivalent.

Customer service experience.

Top-notch communication skills.

A high level of critical thinking and the ability to troubleshoot.

Ability to process cash and card transactions.

Ability to travel up to 20 percent of the time to branch. locations, training, or branch-related community activities.

Able to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports:

This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefis package for full-time employees that includes:

Three (3) medical plan options (including RX coverage) as well as vision and dental plans

Wellness Rewards Program: Complete wellness activities to earn gift card rewards

Health savings account, which includes bi-weekly state contribution

Deferred compensation 457(b) account (similar to 401(k) plan) with employer match

Two (2) fully-funded pension plan options

A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:

150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers

Up to 15 hours of paid community service leave

Combined 180 hours of paid vacation, personal, and sick leave time off

12 paid holidays, 14 in election years

Education Reimbursement Program

Group life insurance

Referral Bonus program

Employee assistance program that allows for covered behavioral health visits

Qualified employer for the Public Service Loan Forgiveness Program

Free Parking for most positions

Free LinkedIn Learning access

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.

Current Employee? Click here (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte_company=indianaoff) to apply.

Similar Jobs

(USA) Operations Manager II, Fleet Transportation

Walmart • Gas City, IN • 3d ago

Management & Administrative

Position Summary... What you'll do... Are you passionate about driving efficient transportation operations within a leading retail company? Walmart is seeking a dedicated Operations Manager - Fleet Transportation to lead...

3d ago

Go to Apply

Child Services Engagement Supervisor

State of Indiana • Marion, IN • 4w ago

Management & Administrative

Child Services Engagement Supervisor Date Posted: Aug 1, 2025 Requisition ID: 463482 Location: Marion, IN, US, 46204 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest empl...

4w ago

Go to Apply

Security Professional - Manufacturing Patrol - Afternoon Shift

Allied Universal • Marion, IN • 18h ago

Manufacturing & Warehouse

Allied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be pa...

18h ago

Go to Apply

Security Professional - Manufacturing Site - Weekends

Allied Universal • Marion, IN • 1d ago

Manufacturing & Warehouse

1d ago

Go to Apply

Sales Associate

Belle Tire • Marion, IN • 3d ago

Sales & Marketing

Requisition Number. 6264333 Job Family. Retail Support Location/Store Number. 143 - Marion, IN Job Description/Requirements. As a Sales Associate at Belle Tire, you do what it takes to keep life moving for our customers....

3d ago

Go to Apply

Deli Production Team Member

Pilot Company • Marion, IN • 3d ago

Retail & Hospitality

Company Description Pay Rates Starting between: $11.54 - $16.08 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are th...

3d ago

Go to Apply

Pallet Sorter/Forklift Operator

ManpowerGroup • Gas City, IN • 4d ago

Manufacturing & Warehouse

Our client, a leader in sustainable supply chain solutions, is seeking a Forklift Operator to join their team. As a Forklift Operator, you will be part of a dynamic production environment supporting a diverse team. The i...

4d ago

Go to Apply

Dental Hygienist (RDH) - Part-Time Float

Aspen Dental • Marion, IN • 5d ago

Hospital & Medical

At Aspen Dental, we put You 1st with world-class development plus industry-leading pay. Join our team today as a Dental Hygienist! Job Types: Part-time *Muncie, IN - Mondays: 8:00 am-5:00 pm and Marion, IN - Fridays: 8:0...

5d ago

Go to Apply

Registered Nurse

Magnolia Health Systems • Gas City, IN • 1w ago

Hospital & Medical

Job Description: Nurses are a valuable member of our health care team who provide direct and indirect nursing care for the resident, as prescribed by the physician, assuring that care is provided according to established...

1w ago

Go to Apply

Licensed Practical Nurse

Magnolia Health Systems • Gas City, IN • 1w ago

Hospital & Medical

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.