Administrative Assistant - Rehab Services

Helen Keller National Center for Deaf Blind Youths and Adults • Hempstead, NY • 18h ago

Are you ready to make a difference in your community? Do YOU want to work on a team that is committed to empowering individuals? At Helen Keller Services, our employees work in an environment that is more than just a workplace, it's a community.

Since 1893, Helen Keller Services (HKS) has been committed to improving the lives of individuals who are blind, visually impaired, or have combined hearing and vision loss.

Helen Keller Services for the Blind is currently seeking a full-time Administrative Assistant to join our Rehabilitation Services department located in Hempstead, NY.

SUMMARY

Responsible for supporting the execution of HKS's Mission, goals, and objectives through the delivery of high-quality administrative and program support for the Rehabilitation Services Department, with a strong focus on the Adaptive Living Program (ALP). The Administrative Assistant plays a critical role in maintaining accurate records, managing data in NYSCB's inFormed system, assisting with outreach and support group coordination, and ensuring smooth daily operations to help clients with visual impairments receive timely and effective services. The Administrative Assistant must demonstrate a sincere commitment to HKS's Mission and Values and conduct him/herself at a high professional level at all times, projecting a positive image of HKS internally and externally.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Responsible for the development and execution of administrative functions within his/her span of control in accordance with HKS' Mission and Strategic Objectives. Specifically, responsible for:

Supporting the Adaptive Living Program (ALP) through administrative tasks including report uploading, service tracking, and data entry into NYSCB's inFormed database.

Creating, managing, and submitting service authorizations in collaboration with rehabilitation instructors and NYSCB staff.

Assisting with the preparation and submission of monthly program reports, including unit summaries and service data tracking.

Ordering adaptive equipment for VRT and O&M staff.

Maintaining organized digital and physical client records in accordance with agency policies and confidentiality standards.

Making outreach and reminder calls for support groups, client workshops, and special events.

Assisting with the creation and distribution of outreach materials (flyers, emails, mailings) to promote services and events.

Supporting internal communication between rehabilitation staff, program leadership, and other departments.

Performing other administrative duties as assigned to support the overall function and success of the Rehabilitation Services Department.

Responsible for other administrative duties as assigned to support the overall function and success of the Rehabilitation Services as may be assigned or requested by his/her immediate supervisor and/or the Director of the Department.

EDUCATION and/or EXPERIENCE

High school diploma or equivalent required; associate or bachelor's degree preferred. Minimum of 2 years of administrative or office experience; experience in nonprofit, healthcare, or human services settings a plus. Strong proficiency in Microsoft Office (Word, Excel, Outlook) and comfort learning new databases. Excellent organizational and time management skills. Strong written and verbal communication. Ability to handle confidential information with professionalism and discretion. Bilingual (especially Spanish) a plus.

WORK LOCATION

Hempstead, NY

JOB TYPE

Full-Time

HOURLY WAGE

$23 - $26 Hourly

At HKS, we strive to provide a healthy work-life balance for our employees. We offer generous paid time off and comprehensive benefit package including:

Medical Insurance, Dental Insurance, Vision Insurance

Paid Vacation, Sick, and Personal Time Off

Paid Holidays Off

Life Insurance

Short/Long Term Disability

Voluntary Ancillary Benefits

FSA, HSA, and Commuter plans

403b Program w/ Employer Match

Employee Assistance Program

Career Advancement opportunities

HKS is an equal opportunity employer and is committed to providing reasonable workplace accommodations to individuals with illness, injury, or disability to complete the essential functions of their job.

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