Executive Administrative Assistant

JPMorgan Chase • Wilmington, DE • 2d ago

Become an integral part of Consumer and Community Banking team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement. Be part of a team that is results-oriented, with a focus on attention to detail and quality.

As an Executive Assistant within the Consumer and Community Banking team you will support the Marketing Growth and Innovation (MGI) business where you will assist teams in arranging complex meetings involving senior leadership or large groups. In addition, you will represent the executive leaders with professional courtesy and acumen, and deliver flawless work output. Your daily routine also includes interaction with various executive level internal clients across the lines of businesses. In addition, you will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals and be a part of the team's work by helping our teams succeed through effective calendar management and event setup.

Job responsibilities:

Maintain complex and detailed calendars across three executives who lead 1) Card Marketing Activation and Transformation (CMAT), 2) Pricing, and 3) New Initiatives and Control Execution (NICE)

Use appropriate discretion in dispensing information; manage the coordination and logistics of both internal and external meetings across stakeholders, proactively prioritizing and connecting with other assistants

Arrange and coordinate complicated domestic and international travel and associated invoices and T&E expense claims for the executives, ensuring policy compliance

Organize all aspects of internal and external events, including catering and transportation

Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access for new hires

Produce high quality emails and messages to individuals at all levels of the organization

Maintain department documents, including current organizational charts and Executive Bio's

Handle regular activities without prompting, and advise in advance with issues or delays

Assist in editing spreadsheets and presentations, including printing and binding, for client meetings

Manage priorities by understanding urgency, seniority, and importance of meeting content and participants

Respond to firedrills with poise and balance relative to other priorities

Required qualifications, capabilities, and skills:

5+years of prior administrative experience

Advanced organizational skills, ability and instinct to connect dots and escalate issues as required

Discretion and good judgment in confidential situations, and proven experience interacting with senior management

Strong interpersonal, written, and oral communication skills

Strong proficiency in Microsoft Office

Sound application of English grammar, punctuation and spelling

Excellent written and spoken etiquette and ability to manage competing priorities i.e. calendar management

Self-starter with ability to track and manage work across multiple priorities

Professional maturity and ability to remain calm under stress

Ability to provide and receive constructive feedback and coaching

Preferred qualifications, capabilities, and skills

Experience supporting at an executive or Managing Director level (or equivalent) or above

College degree

Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

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