Account Manager - Legal Billing & Collections

Insight Global • Palo Alto, CA • 8h ago

Job Description

A large law firm is currently looking for experienced Account Managers to join the Finance team. This position will be responsible for managing client account portfolios and will interface extensively with firm clients, partners and finance management. Responsibilities include the below:

-Build and maintain strong relationships with partners, acting as their primary point of contact for billing and finance-related matters

-Manage the inventory of a portfolio of high-value clients, ensuring compliance with the financial policies of the firm and processes of the finance department

-Understand billing structures, commercial terms, fee arrangements, client requirements, and law firm economics to advise and support assigned partners

-Oversee accurate and timely billing, track receivables, and proactively resolve any issues related to prompt payment

-Use dashboards and reporting tools to analyze client inventory and financial performance, and to identify trends and develop recommendations to improve outcomes

-Anticipate and address client concerns or disputes, demonstrating resourcefulness and professionalism in resolving challenges

-Exhibit excellent written and verbal communication to articulate complex financial concepts in a clear and professional manner

-Demonstrate a commitment to client satisfaction and proactive approach to enhancing client experience

-Handle completing priorities in a fast-paced environment with professionalism and composure

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

-Bachelor's degree required

-4+ years of experience in high volume/dollar, automated, law firm finance role, including both billing and collections

-Knowledge and understanding of financial policies and procedures and use of both accounting and collections software systems

-Experience with Aderant or other legal finance software required (3E acceptable), as well as Microsoft Excel/Word (BillBlast a plus)

-Ability to perform complex financial analysis and must be client-service focused

-Ability to interact with all levels of personnel and interact and function as part of a team

-Ability to meet strict deadlines and handle multiple competing priorities simultaneously

-Strong problem-solving abilities as well as analytical and negotiations skills

-Excellent verbal and written communication skills null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.

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