Branch Operations Manager FS SOP

Clean Harbors • Norwell, MA • 23h ago

Clean Harbors is seeking a Branch Operations Manager for Field Service SOP. In this position you will be responsible for working with Invoice Audits, Health & Safety, and Field Operations to develop Field Services Standard Operating Procedures ensuring safety of personnel and all necessary items are captured when invoicing projects. In this role, you will act as a subject matter expert for executing all Field Services job @types.

Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology - come be part of the solution with us.

Why work for Clean Harbors?

Health and Safety is our #1 priority and we live it 3-6-5!

Focus on maintaining sustainability and cleaning the Earth

Competitive salary ranging from $75K-$85K with the opportunity for bonus

Comprehensive health benefits coverage after 30 days of full-time employment including 401K with Company match

Own part of the company with our Employee Stock Purchase Plan

Opportunities for growth and development for all the stages of your career

Company paid training and tuition reimbursement

Reviews SOP's continually to make sure correct health & safety items and instructions are detailed in each SOP

Collaborates directly with Invoice Audit team to identify invoicing leakage that can be eliminated by improving SOP accuracy

Responsible for maximizing SOP utilization at worksheet and quote level

Reports SOP KPI to key leaders monthly

Analyzes customer contracts to build specific SOP's that enforce invoicing all items contractually billable

Works with sales and operations to build new SOP's for onboarding customers and company acquisitions

Acts as main point of contact for all SOP questions and creation requests

Develops and performs user training regarding best practices when using SOP's

Enhances system SOP functionality by working with IT to improve user experience

Ensures Health and Safety is the number one goal by following policies, processes, and always acts in a safe manner

Meets or exceeds established revenue goals and assist business units with profitability objectives

Other Duties as Assigned

High school diploma or equivalent required.

Preferred Bachelor's Degree Environmental Science/Business Management/Related

5+ years' experience in Field Services

Strong knowledge of equipment, personnel, environmental regulations/statutes, safety and compliance required to execute Field Service Work

Excellent interpersonal, presentation and communications skills

Customer Service orientated

Knowledge of hazardous waste

Proficient in Windows based activities

Cost estimating and computer experience

Ability to work in a team environment and independently

Preferred Emergency Response experience / Task Force / EPA / FEMA collaboration. Federal Government experience / County Government experience

Up to 25% travel requirements

Clean Harbors is an equal opportunity employer.

Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ect@cleanharbors.com or 1-844-922-5547.

Clean Harbors is a Military & Veteran friendly company.

*CH

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