nCino Product Owner - Special Projects

First Horizon Bank • Jacksonville, FL • 2w ago

Description

Location: On site at location listed in job posting.

Work Location Requirement:

This role requires associates to work in person at a First Horizon Bank location within the bank's operational footprint. Remote or hybrid work is not offered for this position.

Position Overview:

First Horizon Bank is seeking a highly motivated nCino Product Owner to drive the ongoing optimization of our nCino commercial credit origination platform. The ideal candidate will have experience leading Salesforce or nCino product initiatives, a strong background in the financial industry, and a passion for enhancing the client and associate experience through innovative digital lending solutions.

Key Responsibilities:

Serve as the Special Projects Product Owner for the nCino platform, overseeing high-priority projects and key integrations implementations

Gather and prioritize business requirements from stakeholders across lending, operations, IT, and compliance to align with our overall business strategy

Collaborate with cross-functional teams, including technology, line of business leadership, credit, and risk, to deliver enhancements and new features in nCino

Act as a subject matter expert for nCino within the bank, troubleshooting issues, providing training, and supporting change management

Ensure solutions meet compliance and regulatory requirements specific to lending

Foster a solutions-driven mindset by identifying opportunities to improve process efficiencies and enhance the user experience

Required Qualifications:

Bachelor's degree in Business, Information Technology, Finance, or a related field

Minimum 2 years' experience as a Product Owner or similar role, with direct responsibility for nCino or Salesforce Financial Services Cloud products

At least 5 years of experience in the financial industry, ideally with lending experience (consumer, commercial, or small business)

Demonstrated understanding of banking processes, regulatory requirements, and client needs in the lending space

Strong analytical and problem-solving skills, with the ability to translate business needs into technical requirements

Excellent interpersonal, communication, and stakeholder management skills

Experience working in Agile/Scrum environments

Preferred Qualifications:

Experience leading complex transformation projects in a financial institution

Familiarity with project management and collaboration tools such as JIRA, Confluence, etc.

Experience with Moody's CreditLens

Proficient in advanced Excel functions, Word, and PowerPoint

About Us

First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com (https://urldefense.com/v3/\_https:/www.firsthorizon.com/\\;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\kmPxl66_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) .

Benefit Highlights

Medical with wellness incentives, dental, and vision

HSA with company match

Maternity and parental leave

Tuition reimbursement

Mentor program

401(k) with 6% match

More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

Facebook (https://www.facebook.com/FirstHorizonBank)

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LinkedIn (http://www.linkedin.com/company/first-horizon-bank)

Instagram

YouTube (https://www.youtube.com/channel/UCEVs5OMj-b0H9Dr5Q209_-Q)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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